Offer summary

Qualifications:

Experience in product management, especially in mobile apps and customer engagement., Strong understanding of financial services, payments, and compliance., Ability to work autonomously within cross-functional teams including engineering and design., Excellent communication skills and stakeholder management experience..

Key responsibilities:

Lead the product strategy for mobile apps from acquisition to retention.

Review and position the multi-Currency Card product in the market.

Own the customer experience post-activation, partnering with web teams.

Collaborate with engineering and design teams to execute the product roadmap.

Job description

About the Role

At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even ease.

Redpin is looking for an experienced Senior Product Manager to our Customer Engagement strategies and our Mobile Apps development. Those two responsibilities sits together as we believe our mobile Apps will be the main platform to create products and services to engage our customers, ensuring we deliver high quality products to the right moment on the customer journey, lower churn and optimize LTV.

What you'll do

Lead the product strategy for our mobile apps, from acquisition to activation and retention, and the consolidation of our mobile apps into a unified multi-platform product
Review the strategy and placement of our multi-Currency Card product, identify market opportunities, position it with the right USPs, and align with the company's new vision and strategy.
Own the end-to end responsibility over the customer experience after the activation. Even though it can also happen on the Web version of our applications, you will partner with the Web Platform Product team to ensure delivery of your goals.
Work as a product trio, aligning with engineering and design on the roadmap, and will ensure proper execution.
Communicate progress, failures and learnings, and updates and successes, both with your team and with all stakeholders.
Partner with other Product Managers helping identify opportunities for other product areas, expanding your product knowledge and ability to work with ambiguous problems.

What you'll need

Cross-functional Collaboration: Experience working autonomously on a Product and Engineering multi-functional team
Business Acumen: Ability to understand business goals and translate them into product opportunities
Stakeholder Management: A proven track record in building high quality and robust features working with stakeholders from engineering, compliance, marketing & design.
Technical Expertise: Good grasp of customer engagement strategies and products and have a keen interest or experience in working with financial service products 
Analytical Mindset: You're data driven, passionate about metrics, and intellectually objective about how product is performing and driven to continuously improve it
Clear Communication: You can communicate clearly to a wide range of audiences and partner closely with engineering leaders
Fintech Experience: Comfortable with understanding regulatory requirements 
Product Growth: Hands on, keen to learn and can deal with ambiguity as we explore new markets for growth

Bonus points  

Previous product ownership of mobile apps platforms
Ideally an engineering or technical background, essential to have a keen interest in International payments, compliance and technology 
Experience of working with banks/financial partners and integrating services through APIs 
Knowledge of international payments, FX & money movement

Required profile