Advertising Operations Manager at Cross Screen Media

About Cross Screen Media

Cross Screen Media empowers political and public affairs organizations to plan, activate, and measure video advertising campaigns. We combine proprietary software and best-in-class campaign execution to help our customers win their toughest elections and policy fights.

• We help customers plan – Our proprietary software helps customers build custom audiences and plans cross-screen media buys.
• We place digital & CTV ads – Our team manages the full buying process—from the initial pitch to the final report—turning projects around quickly and using analytics to maximize performance.
• We measure results – Our reporting delivers clear reach and frequency insights across TV and digital/CTV, giving customers a holistic view of their video advertising.

Cross Screen Media Core Values

• Agency - Own It: You'll get challenging problems with minimal direction and be expected to solve them. We don't micromanage or wait for permission. You're accountable for results and learn from mistakes. If you thrive on freedom, ownership, and the chance to shape big outcomes, you’ll love it here.
• Disagree and Commit - Speak Up, Then Execute: Voice strong opinions and challenge ideas, including leadership's. The best idea wins, regardless of who suggests it. Once we decide, we all commit fully. No passive-aggressive behavior or continuing arguments after decisions are made. If you enjoy healthy debate, value collective decisions, and take pride in driving them forward, you’ll succeed with us.
• Customer First - Their Win is Your Win: Every decision gets measured by customer impact. You'll work closely with customer-facing teams to understand their needs and sometimes work extra hours when they need you. If you get excited by solving real problems and stepping up for customers, you’ll fit right in.

About the Role

We are seeking an experienced Advertising Operations Manager to join our Advertising Operations team. This is a full-time position with the flexibility to work remotely or from our office in Alexandria, Virginia. The ideal candidate will have at least one full campaign cycle of hands-on experience in self-service ad platforms, with a demonstrated ability to translate in-platform decisions into meaningful outcomes that align with customer goals.

In this role you will:

• Own the launch, pacing, and optimization of campaigns for your book of CSM customers
• Place and manage video campaigns across 3+ DSPs, YouTube, and Meta
• Collaborate with the Customer Success and Sales teams to translate customer persuasion and mobilization goals into coherent digital programs
• Partner with vendors including DSPs, SSPs, audience providers, and verification companies to stay abreast of the latest innovations and bring them to our customers
• Work late hours and occasionally on weekends to support high-profile political campaigns during election season
• Mentor less experienced team members to help them learn the ins and outs of effective political media buying

Preferred Qualifications

• 2+ years of hands-on-keyboard experience within the political vertical in at least one DSP
• The ability to operate independently and take ownership of issues when they arise
• A proven ability to analyze data and extract insights from platform reporting suites, Excel spreadsheets, and dashboards. Bonus points if you are proficient in SQL
• Strong professional communication and interpersonal skills
• Ability to prioritize, multi-task and juggle multiple complex projects
• Exceptional problem-solving skills and ability to think critically
• A positive attitude and a desire to lead

Why Join Cross Screen Media

• We promote from within, 75% of our executive team started as coordinators or interns
• Competitive pay and generous benefits including 401k with company matching, employee stock options, unlimited PTO, paid family leave, health and wellness stipend
• Frequent team-building events including a post-cycle retreat and regular on-sites