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Technical Release Manager

Roles & Responsibilities

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 8+ years of experience as a Release Manager or similar role.
  • Strong understanding of SDLC methodologies like Agile, Scrum, Waterfall.
  • Proficiency with version control, CI/CD tools, and release automation.

Requirements:

  • Coordinate and oversee software release planning, execution, and delivery.
  • Define and improve release processes and methodologies.
  • Communicate release plans and status to stakeholders.
  • Manage post-release activities including issue tracking and customer support.

Job description

Veeva Systems is a missiondriven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Were not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Vault Safety is a modern individual case safety report (ICSR) management system that supports intake, processing, and submission of adverse events for clinical and postmarketed products.

We are seeking an experienced and detailoriented Technical Release Manager to join our dynamic team. In this role you will work with a team of release managersquality analysts for Veeva, Vault (Safety). You will play a crucial role in coordinating and overseeing the planning, execution, and delivery of software releases, ensuring the smooth deployment of products and services to our clients. The ideal candidate will have a combination of strong technical background, people management skills, exceptional organizational skills, and the ability to collaborate effectively with crossfunctional teams.

What Youll Do
  • Collaborate with software development, quality assurance, and operations teams to plan, schedule, and manage software releases
  • Define and maintain release processes and methodologies, ensuring continuous improvement and best practices
  • Coordinate release activities, including version control, feature branching, code merges, and deployment
  • Communicate release plans, progress, and status to stakeholders, including technical and nontechnical audiences
  • Manage and mitigate risks related to the release process, including identifying potential bottlenecks and implementing strategies to address them
  • Ensure that all necessary documentation, release notes, and communication materials are prepared and delivered alongside each release
  • Monitor and measure the success of releases, gathering feedback and data to drive process improvements
  • Oversee postrelease activities, such as issue tracking, bug fixes, and customer support
  • Stay uptodate with industry trends and advancements to recommend and implement innovative release management practices

  • Requirements
  • Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • 8+ years of experience as a Release Manager or in a similar role, with a track record of successful software releases for a SaaS Product
  • Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and Waterfall
  • Proficiency with version control systems, continuous integrationcontinuous deployment (CICD) tools, and release automation (e.g., Git, Kibana, Jenkins)
  • Excellent project management skills, including the ability to prioritize tasks, manage deadlines, and adapt to changing requirements
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and nontechnical teams
  • Analytical mindset with the ability to identify areas for process improvement and optimization
  • Experience with release management tools and platforms is a plus
  • Experience working cross functionally with geographically dispersed teams
  • Must be located in the Pacific timezone

  • Nice to Have
  • Experience working in Health sciences and Life care industry
  • Experience with AWS or other cloud platforms, shell or other scripting language
  • Experience in a product based environment

  • Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

  • Compensation
  • Base pay: $100,000 $175,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus andor stock bonus.
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