German Customer Support

Work set-up: 
Full Remote
Contract: 
Full time
Salary: 
16 - 16K yearly
Experience: 
Entry-level / graduate
Work from: 
Serbia

Offer summary

Qualifications:

Native or near-native German language skills., B2-level proficiency in English., High school diploma or vocational training completed., Experience in customer support is a plus..

Key responsibilities:

  • Assist customers via phone, email, or chat with inquiries and complaints.
  • Respond to calls and emails regarding products, sales, and services.
  • Maintain a customer relationship database and ensure high customer satisfaction.
  • Aim to retain clients and foster loyalty through positive interactions.

Speakit logo
Speakit Startup https://speakitjobs.com
11 - 50 Employees
See all jobs

Job description

Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent French speakers to join our Customer Support Team and provide worldclass assistance to customers of an industryleading automotive brand!

Responsibilities

  • Provide support on inquiries and complaints by phone, email, or chat
  • Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
  • Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
  • Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

    • Requirements

      • Native or near native German speaker
      • B2level English
      • Passion for customer support, competitive and a risktaker
      • At least a high school diploma or completed vocational training
      • Previous experience on customer sector will be considered positively

        • Benefits

          • Salary: 1.260 euros grossmonthly
          • Monthly performance bonus
          • Indefinite duration package
          • Private Health Insurance
          • Fit pass
          • Excellent growth opportunities in a multinational industry leader

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship Management

Other Skills

  • Customer Service
  • Teamwork
  • Communication
  • Problem Solving
Are you interested?

Customer Support Related jobs

See more Customer Support jobs