Offer summary

Qualifications:

Bachelor's degree in Information Systems, Business Administration, or related field., Experience in systems analysis and requirements gathering., Knowledge of Unified Communications, Voice, Video, and Computer Systems., Strong communication and training skills..

Key responsibilities:

Analyze and improve company systems for efficiency.

Assess market research and provide management insights.

Define technical requirements for communication systems.

Train and support users and staff.

Quantum Strides is an IBM Sustainability Software Business Partner specializing in solutions for Real Estate & Asset management, Capital Projects, Space & Move management, Operations & Maintenance and Sustainability. We are innovators and problem-solvers at heart. Using technology to tackle complex challenges and to deliver efficiencies for our customers is the bedrock of our culture and what we do best.Headquartered in the Washington DC metro area and consisting of a highly skilled workforce in the United States, we are a reliable partner for several Fortune 500 customers and Government entities. Additionally, our state-of-the-art development and test teams in India and talent pool in Canada, places us in a unique position to serve our clients across diverse geographical regions.Quantum Strides is considered an IBM TRIRIGA expert and has nearly a decade of experience in implementing, upgrading, and supporting the IBM TRIRIGA Application & Platform. Furthermore, we provide a highly skilled Maximo workforce to support IBM Maximo implementations and upgrades. Additionally, as an IBM Envizi partner, we help organizations with scope 1, 2 and 3 ESG reporting. Quantum Strides is also a ServiceNow (SNOW) partner specializing in IT Service Management (ITSM), IT Asset Management (ITAM) and has expertise in integrating SNOW to IBM technologies to provide customers with the best of both worlds.

Job description

Job Location: Fairfax, Virginia, United States (Onsite/Offsite)

Collect data and understand patterns, trends and development strategies.
Provide assessment and improvement of company systems to ensure that a business works in efficient way.
Provide management on Market Research.
Perform systems analysis and define requirements and specification on Unified Communications, that includes Voice, Video, 911 and Computer Systems solutions.
Identify areas of improvement and best practices with users, project team members or senior managers on new technologies and existing software/hardware platforms for organizational needs.
Write up technical requirements and processes.
Provide training and support to users and staff.

Required profile