Offer summary

Qualifications:

Minimum 5 years of experience in product management or ownership., Strong understanding of SaaS, eCommerce, logistics, or marketplaces., Technical fluency with software architecture, APIs, and development workflows., Background in sales or marketing with a focus on aligning product strategy with revenue growth..

Key responsibilities:

Define and own the product vision, strategy, and roadmap.

Collaborate with cross-functional teams including sales, marketing, and engineering.

Conduct customer research and competitive analysis to identify opportunities.

Lead the product team and ensure successful product launches and growth.

Job description

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technologydriven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forwardthinking and dynamic business, we offer excellent career growth opportunities.

In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cuttingedge shipping platform.

At ParcelHero, we foster a collaborative and innovative culture where every team members voice matters. Were a fastpaced, remotefirst company that values initiative, adaptability, and a strong sense of ownership. If youre someone who thrives in a dynamic, ambitious, and forwardthinking team, you’ll fit right in with us.

About the role

We are seeking a Head of Product to take ownership of the ParcelHero product suite, including our flagship price comparison service and the new ParcelHero Pro platform.

This is a strategic and handson leadership role, sitting at the intersection of commercial strategy and technology execution. You will define the product vision, shape the roadmap, and represent product in engineering meetings to ensure alignment between business goals and technical delivery.

The ideal candidate has a background in salesmarketing but also possesses a deep understanding of software development and engineering processes, enabling them to collaborate effectively with tech teams.

Responsibilities
Product Strategy & Vision: Define and own the overall product vision, strategy, and roadmap, aligned with company goals and market opportunities.
Crossfunctional Leadership: Act as the bridge between sales, marketing, engineering, and customer support, ensuring product decisions balance commercial and technical needs.
Engineering Collaboration: Represent product in engineering meetings, working closely with developers to prioritise features, resolve tradeoffs, and ensure timely, highquality delivery.
Market & Customer Insight: Conduct customer research and competitive analysis to identify opportunities, shape features, and drive adoption.
GotoMarket Partnership: Work with marketing and sales teams to ensure successful product launches, positioning, and sales enablement.
DataDriven Decision Making: Define KPIs, analyse usage and adoption metrics, and continuously optimise the product based on insights.
Team Building: Build and lead a highperforming product team as the function scales.

What We’re Looking For
Fluent English: You should be fluent in both written and spoken English.
Experience: 5+ years in product managementownership, ideally within SaaS, eCommerce, logistics, or marketplaces.
Technical Fluency: Strong experience working closely with engineering teams; ability to understand software architecture, APIs, and development workflows.
Commercial Acumen: Background in salesmarketing, with proven ability to align product strategy with revenue growth and customer needs.
Leadership: Ability to influence, inspire, and build consensus across technical and nontechnical stakeholders.
Execution: Proven track record of delivering complex digital products from concept through to launch and growth.
Analytical & Strategic: Datadriven mindset with the ability to zoom out on vision while drilling down into detail.
Communication: Excellent written and verbal communication skills, able to represent product both internally and externally.
Familiarity with agile development, product discovery, and roadmap prioritisation frameworks.
Previous leadership of a product team in a scaling SaaS company.
Benefits

Fully remote role with flexible working.
Competitive compensation and bonus potential.
15 days Paid holidays.
Regular team events and inclusive culture.

Other info

As this is a remote role, you will need to provide your own IT equipment.
This is a permanent contractor role, you are responsible for your own tax.
UK working hours GMT + 3 hours (So you can start 3 hours before or after 9am GMT)