Offer summary

Qualifications:

3-4 years of experience managing a customer success team or working in an advertising agency, particularly in customer success., At least 1 year of experience leading a team., Strong communication skills in English and Bahasa Indonesia., Knowledge of social media analytics and digital marketing trends..

Key responsibilities:

Train and coordinate a team of account managers.

Develop and improve business processes and team capabilities.

Prepare reports, presentations, and commercial proposals for clients.

Assist in marketing research and work with analytics platforms and media planning tools.

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Job description

Main Goals:

Training, coordination fo work and management of a group of account managers (cmmunication takes place in english and bahasa Indonesia)
Builiding business processes, training, and team development
Preparation fo reports presentations ,and commercial offers for clients Calculation of media plans/
Assistance in marketing research
Work with analytics platform and MMps

Our Ideal candidate:

Have 3-4 years of experience handli8g a customer success team or being involved in an advertising agency, especially in the CS field;
Experiences i managing a team for a minimum 1 year;
Loves to build communication and empower people;
An open minded and supportive team player;
Wants and ready to quickly learn new things;
Understand social media analytics and reads the trend;
Desire to grow in the digital sphere.

Required profile