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Architect Product Quality

Work set-up:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

India

Offer summary

Qualifications:

Over 8 years of experience in software quality engineering., At least 2 years in an architect or principal role., Proven expertise in building automated CI/CD quality gates for SaaS platforms., Strong background in security testing, including OWASP vulnerabilities..

Key responsibilities:

Design and implement automated CI/CD quality gates.
Integrate security testing and vulnerability management into the delivery pipeline.
Develop frameworks for performance, load, and resilience testing at scale.
Innovate using AI and LLMs for data quality and validation in the platform.

Netomi Scaleup https://www.netomi.com/

51 - 200 Employees

See all jobs

Job description

About the Company:Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our nocode platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

We are looking for an Architect – Product Quality to lead the strategy, design, and execution of the nextgeneration quality engineering ecosystem at Netomi. This role goes beyond traditional QA; it is about defining how automation, performance, security, and AIdriven validation will become core pillars of our product lifecycle.

You will architect quality as a firstclass citizen across CICD, ensuring our AIpowered platform consistently meets enterprisegrade reliability, security, and performance expectations.

Responsibilities
Automation Pipeline & CICD Quality Gates
Architect and implement automated CICD gates to enforce quality at every stage of delivery.
Ensure automated detection of OWASP vulnerabilities and security gaps for every release.
Partner with DevOps and engineering teams to embed continuous quality feedback loops.

Security & Vulnerability Management
Integrate automated static and dynamic security testing into the delivery pipeline.
Drive proactive detection and prevention of vulnerabilities, ensuring compliance with enterprise security standards.

Performance & Load Engineering
Build frameworks for performance testing simulations that replicate realworld production scale.
Define methodologies for load testing, resilience testing, and chaos simulations.
Continuously optimize performance engineering practices to support globalscale customer deployments.

LLMdriven Data Quality Testing
Innovate ways to leverage Large Language Models for validating data integrity, conversational accuracy, and AIdriven interactions.
Build AIassisted quality frameworks that ensure Netomi’s platform delivers trustworthy, biasfree, and accurate responses.

Innovation in Quality Engineering
Define and evangelize the nextgeneration strategy for product quality in the AIdriven SaaS world.
Explore cuttingedge tools, techniques, and frameworks to advance quality engineering maturity.
Drive innovation roadmaps for automated quality, data validation, and AIdriven testing.

Leadership & Strategy
Partner with product, engineering, and security leaders to embed quality into product strategy.
Mentor quality engineers and architects across teams to build a culture of qualityfirst innovation.
Define strategic direction for how Netomi will operate in the evolving world of quality engineering.

Requirements
Must Have:
8+ years of experience in software quality engineering, with 2+ years in an architect or principallevel role.
Proven expertise in building automated CICD quality gates across enterprisegrade SaaS platforms.
Strong background in security testing, OWASP vulnerabilities, and automated security integration.
Handson experience with performance engineering and load testing at scale.
Exposure to or experience with LLMdriven testing frameworks or AIML validation systems.

Nice to Have:
Prior experience in conversational AI, NLP, or customer experience platforms.
Thought leadership in innovation for product quality engineering (e.g., opensource contributions, patents, or published papers).
Strong communication and influencing skills with stakeholders.

Why Join US
Be a pioneer in redefining product quality for AIfirst SaaS platforms.
Work with a worldclass engineering team in a hypergrowth startup.
Own and drive initiatives that will shape the future of enterprise product quality.
Competitive compensation, equity, and benefits package.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.