Offer summary

Qualifications:

Minimum 8 years of experience in IT Project Management, Consulting, or Product Management., Proven track record leading large-scale enterprise system implementation projects., Strong technical affinity with software implementation and SaaS principles., Excellent communication skills and ability to engage with senior stakeholders..

Key responsibilities:

Lead the implementation of Veeva Quality Cloud suite for enterprise customers.

Manage multi-year, multi-phased global projects, including resource planning and team leadership.

Act as the primary liaison between the customer and internal teams, managing communication and relationships.

Guide customers in adopting industry best practices and continuous improvement post-implementation.

Veeva Systems is a missiondriven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Were not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling largescale, complex problems and leading highenergy teams focused on transforming the way Life Sciences companies bring drugs to market?

We are looking for a senior, selfmotivated Lead Consultant to join our Professional Services team. Youll be at the forefront of our mission, leading a team of Veeva colleagues and working sidebyside with one of our key enterprise customers. As a primary customer liaison, you will build longterm relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery.

Youll leverage your existing background in Life Sciences software implementation and programproject management while innovating and developing novel approaches to project delivery. You’ll be responsible for empowering enterprise companies with bestofbreed cloudbased technology.

What Youll Do
Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite
Manage a multiyear, multiphased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting
Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders
Oversee customer release management programs and IT operations for Veeva Quality Cloud suite
Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
Mentor project teams and junior consultants within the Quality Services organization
Guide customers in adopting Quality Cloud and industry best practices as part of postimplementation programs focused on continuous improvement

Requirements
8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projects
Experience leading largescale Enterprise projects
Proven ability to work both independently and in teams in a fastpaced environment
Experience in assembling, planning, resourcing, budgeting, and leading project teams
Experience designing and executing on effective project governance models for large enterprises
Strong technical affinity andor handson experience with software implementation
Excellent verbal and written communication skills and the ability to engage with seniorexecutivelevel stakeholders
Good understanding of SaaS and GxP principles
Ability to travel 2550%; easy access to an airport
Must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position

Nice to Have
Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDocFirstPoint, or NextDocs
Experience in the Life Sciences Quality, Clinical, Regulatory, andor Drug Safety spaces
PMP, Prince2, or Agile Scrum Master certification
Experience with Agile methodology andor ACP Certification
Change management experience
Experience with PMO organizations

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com .