Salesforce Administrator

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
California (USA)

Offer summary

Qualifications:

1–3 years experience administering Salesforce Sales or Service Cloud., Proficiency in Excel, including VLOOKUPs, pivot tables, and data analysis., Strong understanding of Salesforce automation tools like Flows and Validation Rules., Analytical mindset with problem-solving skills and experience supporting go-to-market teams..

Key responsibilities:

  • Manage and customize Salesforce Sales Cloud and Service Cloud instances.
  • Create and troubleshoot reports and dashboards for various teams.
  • Partner with teams to integrate Salesforce with third-party tools like Revenue.io and Chili Piper.
  • Lead internal Salesforce training, onboarding, and support.

Promenade Group logo
Promenade Group Information Technology & Services SME https://promenade.co/
51 - 200 Employees
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Job description

Who we are looking for…
Are you a Salesforce rockstar ready to take ownership of a dynamic CRM environment? Join Promenade (formerly BloomNation), where you’ll shape and scale the Salesforce platform across Sales Cloud and Service Cloud in a company thats redefining how small businesses thrive online.

Specifically, you will…
  • Own and manage Salesforce Sales Cloud and Service Cloud instances
  • Handle user administration (profiles, roles, permissions, access)
  • Customize objects, record types, page layouts, fields, and validation rules.
  • Build and optimize declarative automation using Flows (and occasionally Process Builder)
  • Create, maintain, and troubleshoot reports and dashboards for multiple teams
  • Partner with GTM teams to integrate Salesforce with thirdparty tools like Revenue.io, Chili Piper, Zoom, Pardot, and Zapier
  • Lead internal Salesforce training, onboarding, and support
  • Maintain data hygiene through deduplication, enrichment, and lead list uploads
  • Proactively identify and implement workflowprocess improvements
  • Conduct regular audits and security reviews

  • What’s in it for you…
  • EquityStock options in a profitable and rapidly growing company
  • Great MedicalDentalVision coverage
  • Transportation coverage in the form of parking, rideshare, or metro credit
  • Fully stocked snack bar & weekly catered lunches
  • Company provided gear & swag (MacBook Pro, tshirt, sunglasses, etc.)
  • Ability to mold your career and make an immediate impact
  • Flowers, flowers, and more flowers!
  • Work in a fastpaced, fun environment with an eclectic group of people from all over the world

  • Required Qualifications:
  • 1–3 years experience administering Salesforce Sales or Service Cloud
  • Expertise in Excel (VLOOKUPs, pivot tables, and data analysis) and a strong comfort level working with large datasets
  • Strong understanding of Salesforce automation (Flows, Validation Rules, etc.)
  • Analytical thinking and a problemsolving mindset
  • Experience supporting gotomarket teams (Sales, CS, Marketing)

  • Preferred Qualifications:
  • Exposure to APEX, HTML, Java, or a willingness to learn
  • Experience with Revenue.io, Chili Piper, Zoom or similar RevOps tools
  • Familiarity with SaaS sales models and B2B sales cycles
  • More about us Promenade
    Promenade is a missiondriven company empowering local businesses with products and services that allow them to thrive online and offline. We build verticallyfocused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation’s premier network for local florists, disrupting the multibillion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries BloomNation (Floral), Promenade (Food, Liquor and Butchers) . The company is based in Santa Monica, CA along with Remote roles.
    Additional highlights…
    Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)

    Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch”

    Located one block away from the beach on the worldfamous 3rd Street Promenade in Santa Monica
    Why join Promenade?
    If you want a frontrow seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.
    •

    Required profile

    Experience

    Level of experience: Entry-level / graduate
    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Test AutomationOracle CRMSalesforceSalesforceInternal ReportingData ValidationAnalyticsAnalytical DashboardFlow ControlLimited User AdministrationFull-Cycle SalesGoogle AdsHyperText Markup Language (HTML)Zoom (Video Conferencing Tool)Apex CodeJava (Programming Language)

    Other Skills

    • Microsoft Excel
    • Analytical Thinking
    • Problem Solving
    Are you interested?

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