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ITSM_CBS

CodersBrain

Key Facts

Remote From: 
India
Fixed term
Mid-level (2-5 years)
English

Other Skills

  • •
    Communication

Roles & Responsibilities

  • 3-6 years of overall experience, with 2-3 years in ITSM transformation.
  • Experience in ServiceNow onboarding from legacy tools like Remedy.
  • Strong communication skills and stakeholder management abilities.
  • Knowledge of ITSM modules such as CSM, CSDM, CMDB, ITBM, and ITOM.

Requirements:

  • Implement ServiceNow onboarding from legacy systems.
  • Manage ITSM transformation projects and stakeholder communication.
  • Configure and optimize ITSM modules like CSM, CSDM, CMDB, ITBM, and ITOM.
  • Support ongoing ITSM process improvements.

Job description

Overall 36yrs experience
Relevant 23Yrs in ITSM transformation,
Primary skills : ServiceNow onboarding from any legacy tools (Remedy for ex.) ITSM , CSM, CSDM (services, service offerings, application service, technical service), strong communication & stakeholder mgmt.
Secondary skills : CMDB, ITBM, ITOM..etc
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