Key Account Manager

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Georgia (country), Bulgaria, Poland

Offer summary

Qualifications:

Minimum 1 year of experience in PSP account management or related roles., Proficiency in English, both written and spoken., Experience in Fintech, Payments, or working directly with PSPs., Strong communication, negotiation, and analytical skills..

Key responsibilities:

  • Build and maintain relationships with PSP partners as their primary contact.
  • Identify opportunities to optimize account performance and growth.
  • Negotiate referral agreements and secure beneficial discounts.
  • Collaborate with cross-functional teams to enhance partnerships.

N1 Partners Group logo
N1 Partners Group SME https://n1.partners/
51 - 200 Employees
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Job description

Overview:

SOFTSWISS is hiring a Key Account Manager to join our FinteqHub team. We are seeking a relationshipdriven and commercially focused professional to manage and expand partnerships with our Payment Service Providers (PSPs), driving revenue growth and operational excellence.

About Product:

Finteqhub

А PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platform.
Learn more

Purpose of the role:

You will be responsible for developing strong, longterm relationships with our PSP partners, optimising account performance, identifying growth opportunities, and contributing to the company’s commercial success through strategic collaboration and effective account management.

Key responsibilities:
  • Build and maintain strong relationships with current PSPs as their first point of contact, ensuring timely responses to requests and proactive partnership development.
  • Identify opportunities to optimise account performance, including AR and other key metrics.
  • Negotiate referral agreements, bring in new clients under these agreements, and secure beneficial discounts.
  • Develop and execute account growth plans in line with company goals and objectives.
  • Explore new directions, solutions, features, and channels to enhance partnerships.
  • Monitor progress and performance of PSP accounts.
  • Collaborate crossfunctionally with BizDev, Tech, Treasury, and Business Account Management teams.
        • Required Experience:
          • Minimum 1 year in a similar role or a position related to PSP account management.
          • Advanced English proficiency (both written and spoken).
          • Experience in FintechPayments or working directly with PSPs.
          • Exposure to GamblingiGaming or other highrisk industries.
          • Strong communication, negotiation, and analytical skills.
          • Proven ability to build and maintain successful client relationships.
                • Nice to have:
                  • Background in account management, sales, or business development.
                  • Experience in the banking sector.
                  • Knowledge of Russian or Bulgarian languages.
                        • Our Benefits:
                          • Fulltime remote work opportunities and flexible working hours
                          • Private insurance
                          • Additional 1 Day Off per calendar year
                          • Sports program compensation
                          • Comprehensive Mental Health Programme
                          • Free online English lessons with a native speaker
                          • Generous referral program
                          • Training, internal workshops, and participation in international professional conferences and corporate events.

    Required profile

    Experience

    Level of experience: Entry-level / graduate
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Account ManagementFinancePayment Service ProviderCustomer Relationship ManagementBankingBusiness Development

    Other Skills

    • Negotiation
    • Relationship Management
    • Analytical Skills
    • Sales
    • Communication
    Are you interested?

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