Hungarian Technical Support for a Big Tech Company in Greece Paid Relocation

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Hungarian and English, both written and spoken., Strong technical aptitude and problem-solving skills., Excellent communication and customer service abilities., Willingness to relocate to Greece and adapt to a new culture..

Key responsibilities:

  • Provide technical support to Hungarian-speaking clients via phone, email, and chat.
  • Diagnose and resolve technical issues related to company products and services.
  • Collaborate with engineering teams to escalate complex inquiries.
  • Document customer interactions and technical problems accurately in the CRM system.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Join Patrique Mercier Recruitment JP as a Hungarian Technical Support Specialist for a prominent Big Tech company and embark on an exciting journey in Greece! This role includes a fully paid relocation package, making your transition an enjoyable experience while you explore the rich culture and stunning landscapes of Greece. In this position, you will provide firstclass technical assistance to Hungarianspeaking customers, resolving a variety of inquiries related to cuttingedge technology products and services. Enhance your technical expertise and problemsolving skills while being part of a collaborative team that values customer satisfaction. If youre enthusiastic about technology and customer service, this position is a perfect fit!

Responsibilities
  • Offer exceptional technical support to Hungarianspeaking clients via phone, email, and chat.
  • Diagnose and resolve technical issues related to the company’s products and services efficiently.
  • Collaborate with engineering teams to escalate and address complex technical inquiries.
  • Document all customer interactions and technical problems accurately in the CRM system.
  • Participate in training sessions to enhance your product knowledge and support skills.
  • Provide feedback to improve support processes and enhance overall customer experience.
  • Assist in the onboarding and training of new team members as needed.
    • Requirements

      • Fluency in Hungarian and English, both written and spoken.
      • Strong technical aptitude and problemsolving abilities.
      • Excellent communication and customer service skills.
      • Prior experience in technical support or IT is advantageous but not essential.
      • Ability to learn new technologies and processes quickly.
      • A collaborative approach with a genuine passion for helping others.
      • Willingness to relocate to Greece and embrace a new cultural experience.
        • Benefits

          • Private Health Insurance
          • Training & Development
          • Performance Bonus
          • 2 Extra Salaries Per Year
          • Fully Paid Training
          • Great Salary
          • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
HungarianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Technical Acumen
  • Problem Solving
  • Collaboration
  • Teamwork
  • Communication

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