Offer summary

Qualifications:

Bachelor's degree or equivalent experience, or IT technical training with medical laboratory process knowledge., Experience in implementing laboratory information systems (LIS/LIMS)., Fluent in German and at least one additional language such as English, French, or Dutch., Knowledge of healthcare communication standards like HL7, ASTM, IHE, and familiarity with IT applications, operating systems, networking, and virtualization..

Key responsibilities:

Provide implementation services for Clinisys solutions to customers.

Conduct business analysis, data architecture, configuration, testing, and validation tasks.

Job description

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloudbased solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Role Description:

CliniSys laboratory information systems are used in a wide range of laboratory areas: haematology, bacteriology, clinical chemistry, serology, immunology, toxicology, microbiology, epidemiology, virology, pathology, genetics, blood transfusion, clinical trials, veterinary medicine, human genetics.

With the products GLIMS, Genetic module, DaVinci and CyberLab, Clinisys has leading solutions for its customers in Europe.

Responsibilities:

Provide Implementation Services to our customers using Clinisys solutions.

Deliver multiple tasks such as Business analysis, data architecture and Gap Fit Workshops, Configuration, unit testing and validation support.

Work with the project manager (in the case of a project), or with the customer services manager, and follow his guidance and planning.

Make proposals and identify technical risks, which you communicate to the project manager.

Prepare your actions, as well as relevant documents, if applicable.

Ensure that your work is properly and promptly documented in MIA. This applies to aftersales tasks as well as to projects. This also includes the timely recording of your working hours.

Deliver the project tasks assigned to you according to the project plan and budget to the satisfaction of our customers.

Take full responsibility for all functional andor technical aspects of the tasks assigned to you.

Keep the project manager constantly informed (directly in context) about the status of the tasks assigned to you.

Demonstrate flexibility and undertake business trips to our clients to support them onsite with project implementation.

Manage and implement small projects or subprojects

Carry out customer training

Internal and external interface between e.g. customer and development department

Organisation and implementation of handovers (internal and external) in the context of project implementation

Carrying out update and upgrade projects

Supporting the support department as needed, coordinating with the Customer Services Manager

Supporting the sales department in the preparation of quotations under the coordination of the Customer Services Manager or a project manager

Knowledge, Skills & Abilities:

Bachelor Degree or equivalent experience

Alternatively IT Technical training and experience in medical laboratory processes

Experience in the implementation of laboratory information systems

Experience with laboratory processes and organisation

Knowledge of common IT applications

Laboratory Information Systems (LIS) or Laboratory Information Management Systems (LIMS)

Healthcare communication standards such as HL7, ASTM, IHE …

Operating systems, networking, virtualization

Fluent in German and one second language (English, French or Dutch)

Strong motivational skills – can deliver the tasks in difficult circumstances

High level of commitment and ability to take action when necessary

Inventive and solution oriented, hands on and can do attitude

Punctual and quality minded

Good communication skills : presentation, pedagogic and demonstration competencies

Ability to work both independently as in a team

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