German Customer Advisor for Household Appliances Company

Are you a fluent German speaker with exceptional communication and problemsolving skills? Do you thrive in a remote work environment?

We are seeking a highly motivated and customeroriented German Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to Germanspeaking customers from the comfort of your home in Greece.

Responsibilities

• Provide prompt and efficient customer support via chat and phone.
• Accurately and effectively address customer inquiries, including howto questions and troubleshooting technical issues.
• Build strong customer relationships by delivering an exceptional and personalized support experience.
• Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.

• Requirements

  • Native or bilingual proficiency in German.
  • Advanced English language skills.
  • Excellent communication and interpersonal skills, with a strong customercentric approach.
  • Proven problemsolving and analytical skills.
  • Strong computer literacy and technical aptitude.
  • Being based in Greece or being willing to relocate
  • EU Passport holder (essential for relocation support).
  • Ability to work independently and proactively in a remote environment.

  • Benefits

    • Competitive monthly salary and attractive performancebased bonuses.
    • 14 monthly salaries per year.
    • Fully remote work from anywhere in Greece.
    • Comprehensive relocation support for international candidates, including:
    • • Flight ticket to Greece
      • 4week accommodation
      • Airport pickup and dropoff
      • • Private medical insurance for employee wellbeing.
        • Opportunities for professional development within a dynamic and supportive team.
        • Excellent career growth prospects with a global industry leader.
        • Indefinite contract offering longterm stability.