Global System Integration Engineer Remote

Description

Today’s world is crimeriddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…

Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.

For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions.

We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a cando attitude, and deep curiosity.

We are looking for an accomplished and passionate Global System Integration Engineer to join our cyber intelligence team in India. You will have an opportunity to participate in developing state of the art security technologies, and benefit from highlevel involvement in major projects that will significantly contribute to making our world safer and more secure.

Job Summary

Shall be responsible for EndtoEnd Cognyte Product Integration (Installation, Troubleshooting, Testing of Cognyte and commercial offtheshelf equipment, SAT & Handover) globallyinhouse. The global system integration engineer shall be responsible for representing Cognyte in front of the customer for integration with the customer network; HW & SW installations; general technical issues, onsite trainings, QA testing. The job might require 020% travel. He should have the ability to work independently at site, troubleshoot issues with the help of remote support, be able to communicate issues clearly as well as to the customer, have overall “system level” technical capabilities.

Your impact:

• End to End responsibility on Global integration and installation of Cognyte products at customer siteLab.
• Analysis and troubleshooting skills on Multi Technologies
• Customer oriented, good verbal and written communication skills in English
• A Selfstarter, multitasking, independent, responsible, able to take initiative
• Ability to analyze and diagnose problems, crosssystem analytic skills
• Good interpersonal communication with other team players
• Presentation skills infront of customers write technical work procedures guides, selflearner based on manuals
• Ability to work under pressure and handle multiple assignments
• Availability of support beyond office hours
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  Requirements

  Your toolbox:

  • Practical engineering degree in electronics or computer science, Diploma will also be considered.
  • Mandatory – Experience as an engineer in global company, facing with Abroad customers, Advantage Israeli Colleagues.
  • Person who already relocated to other country.
  • At least 4 years of relevant experience supporting of multi technology in the IT SupportTelecom field.
  • Mandatory Knowledge in Linux, BashShell, Python scripting
  • Mandatory – Knowledge in OpenShift, Dockers, Kubernetes, Ansible, Jenkins (Any Devops tools)
  • Mandatory Knowledge in VMware, vCenter & vStorage
  • Mandatory Knowledge in Windows OS includes Installation, Administration and configuration
  • Mandatory Knowledge with HW area Dell and HP ServersILOiDRAC Raid (All Hardware Generation Servers).
  • Mandatory – Good Written and Oral Communication skills in English
  • Mandatory – Flexible to work on different Timezone and willing to work beyond office hours if needed.
  • Mandatory – Global Customer Handling Experience
  • Advantage Knowledge in Big Data, Hadoop Cluster
  • Advantage Knowledge in Storage Installation, Administration and Configuration (NetAppEMC)
  • Advantage Knowledge in Database – MS SQL, Sybase, Hive, GreenPlum DB
  • Advantage Knowledge in data security Firewall, security protocols
  • Advantage Knowledge in Virtual Application Load Balancer (Citrix XenApp & AppDirector)
  • Advantage Knowledge in Cellular networks & Networking LAN, WAN & Switching Routers
  • Advantage Protocols (BRI, X25, TCPIP, VOIP, MPLS, Telephony)
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