L2 Support Java

Description

Our client represents the connected world, offering innovative and customercentric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging nextgeneration technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling endtoend digital transformation for global customers.

Our client is one of the fastestgrowing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a L2 Support Java:

Responsibilities

• Troubleshoot and resolve L2 incidents (bug fixes, minor enhancements).
• Collaborate with L3 teams on IncidentProblem Management.
• Document and escalate issues via JiraServiceNow.

• Requirements

  • 3+ years in Java development and L2 production support.
  • Proficiency in Java Core, SQL, Unix scripting.
  • Familiarity with SDLC processes and ITIL frameworks.
  • Advanced Oral English.

  • Languages

    • Advanced Oral English.
    • Native Spanish.

    • Note:

      • Fully remote

      • If you meet these qualifications and are pursuing new challenges, Start your application to join an awardwinning employer. Explore all our job openings | Sequoia Career’s Page: https:www.sequoiaconnect.comcareers.

        
        

        Requirements

        Responsibilities

        • Troubleshoot and resolve L2 incidents (bug fixes, minor enhancements).
        • Collaborate with L3 teams on IncidentProblem Management.
        • Document and escalate issues via JiraServiceNow.
        •