Finnish Speaking Travel Support Specialist

Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Travel Support Specialist. This role is specifically designed for individuals who have a passion for travel and a strong dedication to providing exceptional customer service. As a Travel Support Specialist, you will assist Finnishspeaking clients in managing their travel arrangements and inquiries.

Responsibilities

• Provide support to Finnishspeaking clients with travelrelated inquiries and bookings through various channels, including phone, email, and live chat.
• Help clients modify their travel plans, including changes to flights, accommodations, and itineraries.
• Coordinate with travel partners, such as airlines and hotels, to resolve client issues efficiently.
• Deliver accurate and timely information about travel policies, destinations, and service options.
• Maintain organized records of client interactions in the CRM system for continuous service improvement.
• Exhibit a high level of professionalism and dedication to customer satisfaction in all interactions.
• Stay informed about current trends in the travel industry to provide knowledgeable assistance to clients.

• Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Experience in customer service or the travel industry is highly advantageous.
  • Excellent communication skills and a strong customerfocused approach.
  • Attention to detail and exceptional organizational abilities.
  • Ability to multitask effectively in a fastpaced environment.
  • Knowledge of travel booking systems and CRM tools is a plus.
  • A genuine enthusiasm for travel and a desire to assist clients in achieving their travel dreams.

  • Benefits

    1. Competitive Monthly Salary
    2. Monthly Performance Bonus
    3. Fully Paid Training
    4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    5. Health Insurance
    6. Private Health Insurance
    7. 2 Extra Salaries Per Year
    8. And Much More...