Finnish Speaking Social Media Support Advisor

Patrique Mercier Recruitment FR is delighted to present a rewarding opportunity for a Finnish Speaking Social Media Support Advisor. This position is ideal for individuals who are passionate about social media and dedicated to providing exceptional customer service. As a Finnish Speaking Social Media Support Advisor, you will be instrumental in engaging with our clients Finnishspeaking audience and enhancing their overall experience.

Responsibilities

• Offer outstanding support to Finnishspeaking customers through various social media platforms, efficiently handling inquiries and resolving issues.
• Monitor social media channels for customer interactions, ensuring prompt responses to comments, messages, and queries.
• Engage proactively with users to build relationships and strengthen brand loyalty.
• Work closely with the marketing team to ensure brand messaging is consistent across all communications.
• Analyze customer feedback and interactions to identify trends, and provide insights to improve service offerings.
• Assist in creating engaging and culturally relevant social media content tailored to the Finnish audience.
• Stay informed about social media best practices and industry trends to enhance support strategies.

• Requirements

  • Fluent in Finnish and English, with strong written and verbal communication skills.
  • Experience in social media support, community management, or customer service is preferred.
  • Indepth knowledge of various social media platforms and their user engagement dynamics.
  • Strong problemsolving skills and a customercentric approach.
  • Ability to multitask and manage priorities effectively in a fastpaced setting.
  • Familiarity with social media analytics tools is a plus.
  • A proactive team player with a positive attitude and a passion for delivering excellent customer service.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...