Lead Decision Architect Pega Decisioning (LDA)

1. Discovery and Requirement Gathering

2. • Lead comprehensive discovery sessions with key stakeholders to identify business goals, functional requirements, and the overarching problem domain.

   • • Translate business objectives into actionable solution designs leveraging the Pega CDH platform.

     • 1. Solution Design and Best Practices

       2. • Develop highquality solutions in alignment with Pega best practices and promote an “outofthebox first” approach.

          • • Stay current with new Pega CDH features, advising on how to effectively leverage them for maximum client impact.

            • 1. Decisioning & Modelling

              2. • Drive the design and implementation of predictive models, adaptive models, and decision strategies in Pega.

                 • • Manage the full lifecycle of actions and offers, ensuring alignment with business and customer needs.

                   • 1. Customer Insights Cache (CIC)

                     2. • Effectively design and build the Customer Insights Cache (CIC) to optimize performance, scalability, and data integrity.

                        • 1. Support Project Management & Delivery

                          2. • Ensure ontime delivery of solutions by supporting the PM with project timelines and collaborating with crossfunctional teams (e.g., business analysts, developers, testers).

                             • • Proactively identify potential risks or bottlenecks and implement corrective actions to keep projects on track.

                               • 1. CDH Tools & Decisioning Components

                                 2. • Support our clients in adopting and finding value in Pega’s CDH Discovery tools (Value Finder, Simulation Planner, Impact Analyzer) to refine strategies, improve outcomes, and enhance customer engagements.

                                    • • Build and update key decisioning components—decision tables, scorecards, filters, property sets, switches, rankings—to support accurate realtime customer engagement.

                                      • • Integrate and optimize Pega Operations Manager in the development lifecycle to streamline workflows and collaboration.

                                        • 1. Change Management & Documentation

                                          2. • Assess the impact of change requests on existing logic, updating design and technical documentation as needed.

                                             • • Maintain version control and governance processes when implementing solution changes.

                                               • 1. Quality Assurance & Performance

                                                 2. • Support and perform code reviews, unit tests, endtoend tests, and performance tests to maintain rigorous quality standards.

                                                    • • Collaborate with the Lead System Architect (LSA) to manage deployment, code merging, and environment configuration.

                                                      • 1. Value Realization & KPI’s

                                                        2. • Develop solutions with an eye toward achieving targeted KPIs and delivering tangible business value.
                                                           • Monitor solution performance and recommend continuous improvements.

                                                           • 1. Team Leadership & Mentorship

                                                             2. • Mentor and support junior developers, fostering a culture of professional growth and continuous learning.
                                                                • Champion best practices and governance models within the Pega environment.

                                                                • 1. CrossFunctional Collaboration

                                                                  2. • Partner with product owners, enterprise architects, data teams, and business sponsors to ensure alignment and transparency.
                                                                     • Communicate technical complexities in a clear, concise manner to nontechnical audiences.
                                                                     • Collaborate with enterprise architects on seamless integration between Pega CDH and other systems (CRM, data lakes, marketing automation).
                                                                     • Define and uphold architectural standards and governance structures for Pega solutions.

                                                                     • Qualifications

                                                                       • Bachelors or Masters in Information ScienceComputer Science or relevant field

                                                                       • • Minimum 8 years of experience which includes 4 years in Pega CDH

                                                                         • • Certified Pega Decisioning Consultant and Certified Pega Data Scientist

                                                                           • • Pega Certified Lead Decisioning preferred

                                                                             • • Exemplary communication and organizational skills

                                                                               • Additional Information

                                                                                 Blend is an Equal Opportunity Employer

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