Entry Level Polish Technical Support in Greece Paid Relocation

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluent in Polish and English, both written and verbal., Strong analytical and problem-solving skills with an interest in technology., Excellent communication and interpersonal skills., Willingness to relocate to Greece and embrace new experiences..

Key responsibilities:

  • Provide technical support to Polish-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve customer inquiries and technical issues efficiently.
  • Document customer interactions and solutions accurately in the CRM system.
  • Collaborate with team members to improve service quality and participate in training.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Embark on an exciting career journey with Patrique Mercier Recruitment JP as an Entry Level Polish Technical Support Specialist in Greece! This role offers a unique opportunity to provide support for technical issues related to ecommerce tools, while enjoying the vibrant culture and beautiful scenery of Greece. As a part of our dynamic team, you will assist Polishspeaking customers, ensuring they have a seamless experience with our products. If you are techsavvy and enjoy helping others, we want to hear from you!

Responsibilities
  • Deliver exceptional technical support to Polishspeaking customers via phone, email, and chat regarding various ecommerce tools.
  • Identify, troubleshoot, and resolve customer inquiries and technical issues efficiently.
  • Guide customers through the features and benefits of ecommerce tools to enhance their user experience.
  • Document customer interactions and solutions accurately in the CRM system.
  • Work closely with team members to share insights and improve service quality.
  • Engage in training and development opportunities to enhance your product knowledge and technical skills.
  • Provide constructive feedback aimed at improving customer service processes.

    • Requirements

      • Fluent in Polish and English, both written and verbal.
      • Strong analytical and problemsolving skills with a keen interest in technology.
      • Excellent communication and interpersonal skills.
      • Experience in customer service or technical support is advantageous but not essential.
      • Adept at working in a collaborative, fastpaced environment.
      • Resourceful and positive attitude towards challenges.
      • Willingness to relocate to Greece and embrace new experiences.

        • Benefits

          • Private Health Insurance
          • Training & Development
          • Performance Bonus
          • Fully Paid Training
          • Great Salary
          • Fully Paid Relocation Package ( flight, transfer and hotel )

    Required profile

    Experience

    Level of experience: Entry-level / graduate
    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    PolishEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Shopping Cart SoftwareMicrosoft Dynamics CRMHelp Desk Support

    Other Skills

    • Customer Service
    • Communication
    • Analytical Skills
    • Adaptability
    • Teamwork
    • Social Skills
    • Problem Solving
    Are you interested?

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