Dutch Speaking Aviation Customer Support Agent Greece

Patrique Mercier Recruitment JP is excited to offer an amazing opportunity for a Dutch Speaking Aviation Customer Support Agent to work in the beautiful setting of Greece!

In this essential role, you will be responsible for providing outstanding support to our Dutchspeaking clients in the aviation sector. Your expertise will help customers navigate their inquiries and resolve issues effectively, ensuring a seamless travel experience. If you are passionate about aviation and customer service, this position is the perfect match for you!

Key Responsibilities

• Provide exceptional customer support to Dutchspeaking clients via phone, email, and chat.
• Assist customers with queries related to flight reservations, cancellations, and general travel information.
• Troubleshoot and resolve customer issues while ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and reporting.
• Collaborate with internal teams to escalate and resolve complex inquiries efficiently.
• Stay updated on aviation policies, travel regulations, and product offerings to inform and assist customers.
• Contribute to team goals and service improvements through collaboration and feedback.

• Requirements

  • Fluency in Dutch and English, with excellent written and verbal communication skills.
  • Passion for the aviation industry and customer service.
  • Strong problemsolving abilities and a detailoriented approach.
  • Prior experience in customer support or within the aviation sector is preferred.
  • Ability to work effectively in a fastpaced environment.
  • Proactive mindset with a customercentric attitude.
  • Willingness to live and work in Greece.

  • Benefits

    • Private Health Insurance
    • Training & Development
    • Performance Bonus
    • Fully Paid Training
    • Great Salary
    • Fully Paid Relocation Package ( flight, transfer and hotel )