High school diploma or equivalent; additional certification in Office Management is a plus.
Minimum 1+ year of reception experience.
Proficiency in Microsoft Office Suite and office equipment.
Excellent communication and organizational skills in English and Hindi.
Requirements:
Greet and assist visitors and guests at the reception.
Answer, screen, and forward incoming phone calls.
Maintain a tidy and organized reception area and manage office supplies.
Perform clerical duties such as filing, photocopying, and managing mail.
Job description
As a receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate frontdesk activities, including distributing correspondence and redirecting phone calls.
Responsibilities:
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information inperson and via phoneemail
Receive, sort and distribute daily maildeliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Answering screening and forwarding incoming phone calls
Receiving and sorting daily mail.
Desired Skills and Experience:
Minimum 1+ year of reception experience.
Very Good business communication skills in English & Hindi.
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Handson experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and timemanagement skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Highly Energetic, cordial approach with abilities to interact and accurately resolve all kinds of customer queries and concerns to achieve complete customer’s satisfaction.
