Offer summary

Qualifications:

Bachelor's degree in IT, Computer Science, or related field., 3 to 5 years of experience as a business analyst with application process analysis background., Strong analytical, communication, and team collaboration skills., Proficiency in SQL Server, reporting tools, and ERP systems..

Key responsibilities:

Analyze and understand business requirements and processes.

Configure and support ERP system functionalities and enhancements.

Create documentation, manuals, and training materials for users.

Support system testing, implementation, and user training activities.

Job description

The Business Analyst in close collaboration with the assigned Manager is responsible for

ensuring the appropriate delivery of Services by the Business Analysts in their own area of

responsibility.

Tasks and Responsibilities
• Structure and Track work in the own area of responsibility
• Understand business requirements and analyze relevant processes in own area of
responsibility
• Consolidate requirements in related areas of responsibility, support prioritization and
increase response time to business needs
• Identify opportunities to simplify applications (pertinent to each area of responsibility) with
a view to removing complexity from the organization and improving productivity
• Work closely with Process Engineers and Subject Matter Experts from businesses
across TSS to understand the application requirements, and translate them into
functional requirements and technical requirements close to ERP standards and best
practices
• Configure the system as agreed with Business Process Engineers and other
stakeholders
• Participate in feasibility studies (change requests) for system enhancements
• Compile specifications for development and technical implementation (e.g. reports,
forms, interfaces & integration etc.)
• Work closely with ERP Competency Center, Project Teams, IT Project Management
Office to coordinatesupport technical implementation
• Monitor system activities (e.g. update requests, locks etc.), interfaces, and batch jobs,
and ensure appropriate usage of the system.
• Document functionality, create application manuals, and develop training materials.
• Organize and perform User Training in cooperation with key users and process
engineers as applicable
• Support the creation of Business Cases, participate in feasibility studies or PoC’s,
prepare work effort estimates for business requests, software change requests, system
enhancements, or projects
• Assist and consult business representatives during the implementation of change
management tasks
• Lead and mentor others in their field of knowledge
• Provide Application Support for users, key users, and subject matter experts by following
Service Desk Processes and usage of the ticketing system
• Testing of ERP configuration to ensure the system is meeting specified needs
• Support colleagues and users during the various test phases for systems & applications
• Signoff release into the quality and into production together with business, Process
Engineers and Technical Services
• Assist the ITManager with organizing work, evaluating solution designs, controlling
change, and provide day to day coordination with other ERP analysts

Education and Experience
• BscIT BCA BE B.TechMCAMScIT
• Strong analytical and communication skills
• Fluent in the English language with one regional language.
• Team player
• Strong analytical and communication skills
• Understanding of industrialcommercial business processes, main area of
pertinence
• Application Business Process Analysis background with consolidated experience in
the business analyst role (3 to 5 years)
• Selfmotivated with the ability to coordinate projects and report status and progress
• Interest in supporting the international community
• Able to travel and work effectively in a remote situation dealing with all levels of the
organization
• Proven process application knowledge background (pertinent to the area of
responsibility)

Competencies
• Technical
• Database: Microsoft SQL Server 2019 and above
Database Engine, Analysis Services, Integration Services
Tables, Stored procedures, Functions, views, triggers, jobs, security, performance etc.
• Reporting Tool: Microsoft Sql Server Reporting Services
Creating Reports, Testing, Hosting, Subscriptions etc.
• Good knowledge of ERP
• Web Server: IIS 7.x basic configuration
• Soft Skills
• Solid communications skills required to interact with both IT resources as well as
business users
• Ability to mentorguide other resources within the same SAP disciplines and drive project
success
• Ability to moderate and explain complex topics in the assigned expertise area throughout
project lifecycle
• Ability to identify pain points weaknesses and to propose amendments to existing
application processes
• Interest in supporting international community
• Must be able to lead, design, implement and coordinate work that requires cross
functional collaboration.
• Leading small to midsize teams as part of a bigger implementation team during all
phases of a ERP implementation project programme, Whenever required.