Danish Speaking Technical Support for Customers Athens, Greece

Elevate your career with Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist in the vibrant city of Athens, Greece! This exciting opportunity allows you to assist customers while enjoying the rich history and beautiful surroundings of one of Europes most fascinating cities. In this role, you will provide exceptional technical support to Danishspeaking customers, addressing various inquiries related to innovative technology products and services. Join a dynamic team that values your skills and dedication to customer service!

Responsibilities

• Deliver highquality technical assistance to Danishspeaking clients through various channels, including phone, email, and chat.
• Troubleshoot and resolve customer inquiries and technical issues effectively and efficiently.
• Maintain accurate documentation of customer interactions and technical problems in the CRM system.
• Collaborate with engineering and product teams to escalate and resolve complex technical challenges.
• Participate in ongoing training to enhance product knowledge and improve your support capabilities.
• Provide feedback to the team to improve processes and elevate customer satisfaction.
• Assist with onboarding and training new team members as needed.

• Requirements

  • Fluency in Danish and English, both written and spoken.
  • Strong technical troubleshooting skills and problemsolving abilities.
  • Excellent communication and interpersonal skills.
  • Prior experience in technical support or customer service is preferred but not mandatory.
  • A quick learner with the ability to adapt to new technologies and processes.
  • A collaborative mindset with a passion for helping others.
  • Willingness to work in Athens and immerse yourself in a new cultural experience.

  • Benefits

    • Private Health Insurance
    • Training & Development
    • Performance Bonus
    • Fully Paid Training
    • Great Salary
    • Fully Paid Relocation Package ( flight, transfer and hotel )