Danish Technical Support Role in Big Tech company in Greece with Paid Relocation

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Danish and English, both spoken and written., Strong communication skills focused on customer care., Previous experience in customer service is preferred but not mandatory., Willingness to relocate to Greece and adapt to a new cultural environment..

Key responsibilities:

  • Assist Danish-speaking clients via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently to ensure satisfaction.
  • Maintain understanding of company products and document interactions in CRM.
  • Collaborate with team members and participate in training to improve service quality.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Discover an incredible career opportunity with Patrique Mercier Recruitment JP as a DanishSpeaking Associate in beautiful Greece! This position comes with a fully paid relocation package, making it easier for you to embark on this exciting adventure in a stunning Mediterranean landscape. In this role, you will be responsible for providing outstanding support and assistance to Danishspeaking customers, ensuring their needs are met and their experience is exceptional. Join a vibrant and diverse team that values collaboration and customer satisfaction, and take the next step in your career while experiencing the rich culture and lifestyle that Greece has to offer!

Responsibilities
  • Assist Danishspeaking clients through various communication channels, including phone, email, and chat.
  • Handle customer inquiries and resolve issues efficiently to promote satisfaction.
  • Maintain a thorough understanding of the company’s products and services to provide accurate information.
  • Document customer interactions in the CRM system to track feedback and improve service:
  • Collaborate with team members to enhance overall service delivery and customer experiences.
  • Participate in training sessions to continuously improve your skills and product knowledge.
  • Offer insights and suggestions for process improvements based on customer feedback.
    • Requirements

      • Fluency in Danish and English, both spoken and written.
      • Strong communication skills with a focus on customer care.
      • Previous experience in customer service roles is preferred but not mandatory.
      • Ability to thrive in a fastpaced work environment while handling customer inquiries effectively.
      • Excellent problemsolving skills and an approachable demeanor.
      • A teamoriented mindset with a willingness to learn and adapt.
      • Willingness to relocate to Greece and embrace a new cultural experience.
        • Benefits

          • Private Health Insurance
          • Training & Development
          • Performance Bonus
          • 2 Extra Salaries Per Year
          • Fully Paid Training
          • Great Salary
          • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Adaptability
  • Teamwork
  • Communication
  • Problem Solving

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