Director, Business Operations

Jasper is the leading AI marketing platform, enabling the worlds most innovative companies to reimagine their endtoend marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale.

Jasper has been recognized as one of the Top 15 Most Innovative AI Companies of 2024 by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remotefirst organization with team members across the US, France, and Australia.

About The Role

As a Director, Business Operations at Jasper you will drive companywide strategy and execution, leveraging data to define key metrics and insights, and leading critical crossfunctional projects.

This fully remote role reports to the VP of Finance & Business Operations and is open to candidates located anywhere in the continental US.

What you will do at Jasper

• Strategy & Execution: Lead companywide strategy development, planning (annualquarterly), target setting (OKRs), and drive execution through structured problemsolving and datadriven business cases.

• Metrics & Insights: Define and refine key business metrics, develop performance dashboards (ARR, retention, adoption), provide datadriven insights, and align departmental KPIs with overall strategy.

• Operating Rhythm: Manage company operating cadences (reviews, offsites, board prep) including agendas, crossfunctional coordination, and action item followup; establish scalable processes for goals, reviews, and accountability.

• CrossFunctional Leadership: Drive highimpact crossfunctional projects (e.g., new products, markets, onboarding, partnerships) by coordinating teams, timelines, impact analysis, and accountability.

• Executive Support: Serve as a strategic thought partner to executives, providing adhoc analysis, modeling, and datadriven recommendations for key decisions; prepare executive and board presentations.

• Organizational Effectiveness: Identify and address operational pain points and process gaps to improve efficiency and growth through datainformed solutions and a culture of continuous improvement.

• Communication & Alignment: Ensure effective communication of insights and decisions across the organization, break down silos, and foster alignment on company priorities and goals.

• What you will bring to Jasper

  • 8+ years in strategyoperations at highgrowth tech, delivering endtoend solutions.

  • Strong problemsolving, data analysis (ExcelSQLBI), and metricdriven.

  • Proven ability to execute complex projects crossfunctionally.

  • Excellent writtenverbal skills, experienced in presenting to executives and influencing stakeholder on highimpact initiatives.

  • Strong interpersonal skills, effective across diverse teams (product, engineering, sales).

  • Familiar with B2B SaaS metrics; AIMLenterprise software a plus.

  • Thrives in fastpaced environments with a highownership attitude.

  • Compensation Range

    At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range offered for this role is $190,000 $220,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.

    Benefits & Perks

    • Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

    • 401(k) program with up to 2% company matching

    • Equity grant participation

    • Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

    • FlexWellness program ($1,800 annually) to help support your personal health goals

    • Generous budget for home office set up

    • $1,500 annual learning and development stipend

    • 16 weeks of paid parental leave

    • Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills.

      We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

      By submitting this application, you acknowledge that you have reviewed and agree to Jaspers CCPA Notice to Candidates, available at legal.jasper.ai#ccpa.