Danish Speaking Customer Experience Specialist Remote in Greece

Join Patrique Mercier Recruitment JP as a Danish Speaking Customer Experience Specialist and enjoy the flexibility of working remotely from beautiful Greece! In this role, you will be a vital part of our customer support team, providing exceptional service to our Danishspeaking clientele. This position allows you to immerse yourself in Greek culture while working from the comfort of your home. If you are passionate about making a positive impact through excellent customer service and enjoy solving problems, this is the perfect opportunity for you! Embrace the chance to work with a supportive team while enhancing customer experiences from afar.

Responsibilities

• Interact with Danishspeaking customers through various communication channels (phone, email, chat) to assist with inquiries and resolve issues.
• Maintain a high level of professionalism and empathy in all customer interactions.
• Document customer interactions and solutions provided using our CRM system for continuous improvement.
• Collaborate with team members to share insights and find efficient resolutions.
• Stay updated on product knowledge and changes to deliver accurate information to customers.
• Participate in training programs to enhance your skills and service delivery.
• Contribute to building a positive remote work culture through teamwork and support.

• Requirements

  • Fluency in Danish and English, both spoken and written.
  • Strong communication skills and a genuine commitment to customer satisfaction.
  • Ability to manage inquiries and problemsolve efficiently in a remote setting.
  • Prior experience in customer service or a related field is an advantage.
  • Selfmotivated with strong organizational skills.
  • A positive attitude and adaptability in facing new challenges.
  • Comfortable using technology and various customer service tools.

  • Benefits

    • Private Health Insurance
    • Training & Development
    • Performance Bonus
    • 2 Extra Salaries Per Year
    • Fully Paid Training
    • Great Salary
    • Fully Paid Relocation Package ( flight, transfer and hotel )