Customer Service Representative fluent in German incl. paid relocation

Join the dynamic team at an international car manufacturer as a Customer Service Representative!

This exciting role offers you the chance to work in a lively environment while benefiting from a fully paid relocation package. In this position, you will be the first point of contact for Germanspeaking customers, providing exceptional service and support. If you are passionate about delivering outstanding customer experiences and have a strong command of the German language, this is the perfect opportunity to advance your career and explore a new country!

Responsibilities

• Provide outstanding customer service to Germanspeaking clients via phone, email, and chat.
• Address customer inquiries, troubleshoot issues, and foster positive customer relationships.
• Part of the team and commitment to quality.
• Collaborate with teams to improve service delivery and customer satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and quality assurance.
• Promote company products and services effectively to drive sales and meet targets.
• Participate in upskilling workshops to enhance knowledge about products, services, and customer handling.

• Requirements

  • Fluency in German is required as well fluent in English.
  • Excellent communication and interpersonal skills with a customercentric approach.
  • Previous experience in customer service or support roles is an advantage.
  • Ability to handle customer inquiries effectively and resolve issues promptly.
  • Demonstrated adaptability in a fastpaced work environment.
  • Strong problemsolving skills and the ability to think on your feet.
  • Willingness to relocate and embrace a new lifestyle in a different country.

  • Benefits

    • Private Health Insurance
    • Training & Development
    • Performance Bonus
    • 2 Extra Salaries Per Year
    • Fully Paid Training
    • Great Salary
    • Fully Paid Relocation Package ( flight, transfer and hotel )