Customer Success Executive (Israel)
Offer summary
Qualifications:
Experience managing technology implementations in healthcare settings., Strong understanding of healthcare operations and digital transformation., Fluency in English and the local language (Hebrew)., Knowledge of AI, LLMs, or NLP is preferred..Key responsibilities:
- Lead the deployment of Hippocratic AI’s platform in health systems.
- Act as the main contact for client stakeholders and coordinate with internal teams.
- Develop training and change management plans for successful adoption.
- Monitor and optimize workflows post-implementation.
Job description
About UsHippocratic AI is developing the first safetyfocused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.
Why Join Our TeamInnovative mission: We are creating a safe, healthcarefocused LLM that can transform health outcomes on a global scale.
Visionary leadership: Hippocratic AI was cofounded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.
Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.
Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.
For more information, visit www.HippocraticAI.com.
Role OverviewWe are seeking a Customer Success Executive to lead the successful deployment and adoption of Hippocratic AI’s technology across health systems in Israel. You will be responsible for overseeing implementation, engaging key stakeholders, and ensuring our solutions are tailored to the needs of both local and U.S. healthcare contexts. This role requires experience leading technology implementation within health systems, strong communication skills, and cultural fluency across both U.S. and local markets. A strong working understanding of technologies such as AI, LLMs, or NLP is preferred.
Note: While this role is based internationally, we are also open to candidates currently located in the United States who are willing to relocate, provided they have existing authorization to live and work in the destination country.
Key ResponsibilitiesLead and manage endtoend implementation of Hippocratic AI’s platform in health systems
Act as the primary point of contact for client stakeholders, including administrative, operational, and IT leaders
Translate business and operational needs into tailored implementation strategies
Develop and execute training and change management plans to ensure successful adoption
Collaborate with Product, Engineering, and AI teams to share customer feedback and refine solutions
Monitor outcomes and continuously optimize workflows postlaunch
Coordinate with U.S.based counterparts to ensure alignment across global deployments
Required QualificationsProven experience managing or supporting technology implementations within health systems
Strong knowledge of healthcare operations, IT systems, and digital transformation best practices
Professional fluency in both English and the local language (written and verbal)
Deep familiarity with healthcare workflows, stakeholder environments, and system dynamics in both the U.S. and Israel.
Exceptional communication, relationshipbuilding, and project management skills
Preferred QualificationsWorking understanding of AI, large language models (LLMs), or natural language processing (NLP) and how they can be applied in healthcare settings
Experience collaborating with crossfunctional technical teams (e.g., product, engineering, AI research)
Exposure to EHR systems, interoperability platforms, or patient engagement technologies
***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Innovative mission: We are creating a safe, healthcarefocused LLM that can transform health outcomes on a global scale.
Visionary leadership: Hippocratic AI was cofounded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.
Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.
Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.
For more information, visit www.HippocraticAI.com.
Role Overview
We are seeking a Customer Success Executive to lead the successful deployment and adoption of Hippocratic AI’s technology across health systems in Israel. You will be responsible for overseeing implementation, engaging key stakeholders, and ensuring our solutions are tailored to the needs of both local and U.S. healthcare contexts. This role requires experience leading technology implementation within health systems, strong communication skills, and cultural fluency across both U.S. and local markets. A strong working understanding of technologies such as AI, LLMs, or NLP is preferred.
Note: While this role is based internationally, we are also open to candidates currently located in the United States who are willing to relocate, provided they have existing authorization to live and work in the destination country.
Lead and manage endtoend implementation of Hippocratic AI’s platform in health systems
Act as the primary point of contact for client stakeholders, including administrative, operational, and IT leaders
Translate business and operational needs into tailored implementation strategies
Develop and execute training and change management plans to ensure successful adoption
Collaborate with Product, Engineering, and AI teams to share customer feedback and refine solutions
Monitor outcomes and continuously optimize workflows postlaunch
Coordinate with U.S.based counterparts to ensure alignment across global deployments
Required QualificationsProven experience managing or supporting technology implementations within health systems
Strong knowledge of healthcare operations, IT systems, and digital transformation best practices
Professional fluency in both English and the local language (written and verbal)
Deep familiarity with healthcare workflows, stakeholder environments, and system dynamics in both the U.S. and Israel.
Exceptional communication, relationshipbuilding, and project management skills
Preferred QualificationsWorking understanding of AI, large language models (LLMs), or natural language processing (NLP) and how they can be applied in healthcare settings
Experience collaborating with crossfunctional technical teams (e.g., product, engineering, AI research)
Exposure to EHR systems, interoperability platforms, or patient engagement technologies
***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Lead and manage endtoend implementation of Hippocratic AI’s platform in health systems
Act as the primary point of contact for client stakeholders, including administrative, operational, and IT leaders
Translate business and operational needs into tailored implementation strategies
Develop and execute training and change management plans to ensure successful adoption
Collaborate with Product, Engineering, and AI teams to share customer feedback and refine solutions
Monitor outcomes and continuously optimize workflows postlaunch
Coordinate with U.S.based counterparts to ensure alignment across global deployments
Proven experience managing or supporting technology implementations within health systems
Strong knowledge of healthcare operations, IT systems, and digital transformation best practices
Professional fluency in both English and the local language (written and verbal)
Deep familiarity with healthcare workflows, stakeholder environments, and system dynamics in both the U.S. and Israel.
Exceptional communication, relationshipbuilding, and project management skills
Working understanding of AI, large language models (LLMs), or natural language processing (NLP) and how they can be applied in healthcare settings
Experience collaborating with crossfunctional technical teams (e.g., product, engineering, AI research)
Exposure to EHR systems, interoperability platforms, or patient engagement technologies
***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Preferred Qualifications
Required Qualifications
Required profile
Experience
Other Skills
- Communication
- Relationship Building
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