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Client Service executive_Khushboo_Capgemini

CodersBrain

Key Facts

Remote From: 
India
Fixed term
English

Other Skills

  • •
    Problem Solving
  • •
    Hospitality
  • •
    Microsoft PowerPoint
  • •
    Problem Reporting
  • •
    Microsoft Excel
  • •
    Collaboration
  • •
    Communication
  • •
    Innovation

Job description

Job Description
• Coordinate & manage client visits in Mumbai and any other CG location as may be required (position will be based in Mumbai)
• Understanding host’s requirements & proactively suggest services from CVE portfolio
• Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders vendors for every visit
• Understand the CG strength areas and build that into visits
• Provide excellent client service with positive attitude to every client
• Follow operational policies
• Complete reporting requirements
• Coordinating with other departments for seamless visit management
• Innovate for better service and operational processes
• Maintain visit related MIS and reports for better insights
• Must have knack for service delivery, especially hospitality
• Must have excellent problem solving, written & verbal communication skills
• Proficient in Excel, Word, Power point etc.
• Must have excellent coordination collaboration abilities
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