Business Operations Manager

🚀 About PermitFlow

PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading preconstruction platform, starting with the $12B permitting market.

Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and realtime tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence.

Weve raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more.

We are a team of architects, engineers, permitting experts, and product builders who know the pain of preconstruction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale.

Our HQ is in New York City with a hybrid schedule (3 inoffice days per week). We prefer NYCbased candidates or those open to relocation.

✋ Who you are?

This role is crafted for those who are not just thinkers but doers; individuals who can marry strategy with execution, ensuring our operational gears are welloiled and running seamlessly. You will own strategic initiatives from problem identification to strategy to execution, working across every part of the organization.

As a fastgrowing Series A tech startup, the problems will often be ambiguous and the data might not be as robust as we’d like. Success in the role will require a comfort with ambiguity, a testandlearn mindset, and a strong bias toward fast action. The best path forward will often be a fast rollout with close monitoring and fast iteration. And the best solutions are often discovered in the weeds, not the clouds.

You will have the opportunity to drive real impact at a highflying startup. You will also get full access to our decision making and internal reflections. We’re looking for highdrive and horsepower to help take PermitFlow to the next level.

✅ What You’ll Do:

• Collaborating with executives on business strategy

• Understanding ambiguous problems and creating plans to address them

• Owning and driving the problems you’re presented and the solutions you create

• Creating processes and policies that turn successful initiatives into longlasting change

• Reporting on operational performance and putting forward improvements

• 🙌 Qualifications & Fit:

  • Professional Background: 3 years of industry experience in management consulting or financial services (e.g., private equity, investment banking, venture capital), corporate strategy, and or strategy & operations at a highgrowth startup.

  • Strategic Expertise: Solid experience in operational strategy development and execution, with a knack for improving efficiency and growth.

  • Adaptability: Strong problemsolving skills and adaptability in a fastpaced startup environment, with a focus on strategic decisionmaking and operational agility.

  • Strong quant inclination: You can’t improve what you can’t measure. You’re very comfortable in excel other data tools.

  • Clear communicator: We care more about results than analysis clearly communicating your plan and driving action from the team will be as important to your success as your analysis.

  • Strong work ethic: From day 1, you will get responsibility and access beyond your tenure. We’re looking for someone who’s excited to take on challenges and put in the work to tackle them.

  • Team player: This is a crossfunctional role. Your success will be tied closely to the success of the functions you’re supporting. Seeing your success as their success is critical!

  • NYC Based: This role is a hybrid role, with inperson required Monday, Wednesday, and Friday in our Manhattan office.

  • 💙 Benefits

    • 📈 Equity packages

    • 💰 Competitive Salary

    • 🩺 100% Paid health, dental & vision coverage

    • 💻 Home office & equipment stipend

    • 🍽️ Lunch & Dinner provided w a fully stocked kitchen

    • 🚍 Commuter benefits

    • 🎤 Team building events

    • 🌴 Unlimited PTO

    • ✏️ Interview Process

      • 15 minute initial assessment

      • 20 minute recruiter call

      • 30 minute hiring manager interview

      • 30 minute second hiring manager interview

      • Case study

      • 30 minute interview with CEO

      • Reference check 3 most recent direct managers

      • Offer!