Key Facts

Remote From:

United States

Full time

English

Other Skills

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Teamwork
•
Communication

Roles & Responsibilities

Strong communication skills and customer service experience.
Ability to work remotely and independently.
Basic understanding of internet services and technology.
No specific educational background required, open to diverse candidates.

Requirements:

Assist customers with inquiries and support needs.
Promote and explain GFiber's internet services.
Coordinate with team members to ensure customer satisfaction.
Contribute to building a positive customer experience.

Job description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

If you’re interested in joining GFiber's Sales & Support Team but don't see an opportunity that you'd like to apply to, please send us your information and we'll keep you in mind when future roles become available!

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing ouraccommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.