Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines - and most recently, Windsor, Canada! The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

Company Description

Balsam Brands is a global eCommerce retailer with roots in holiday and home décor. Our flagship brand is Balsam Hill™, the world’s leading retailer of artificial Christmas trees and holiday décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have an impact in a peoplefirst company that values relationshipbuilding, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Canada, Ireland, and the Philippines.
The companys mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our communities. When you join Balsam Brands, you’ll find a culture of caring people doing challenging work while building a welcoming workplace.
Balsam Brands on LinkedIn: http:www.linkedin.comcompanybalsambrands
Balsam Brands on Instagram: https:www.instagram.combalsam_brands
Balsam Brands in Forbes: https:bit.lybalsambrandsforbes
At Balsam Brands, we like to think of our peoplefirst culture as more than just a tagline. Its the heart of our company. In fact, our Philippine ROHQ being recognized as one of the Philippine’s Best Work Places by the prestigious Great Place To Work organization is a testament to this.
We know that you need to feel comfortable in your work environment, so we make sure that everyone in the team is supported and cared for. Team Manila has been working from home since 2010, with occasional inperson meetups and events to help build relationships and foster camaraderie.
Team Manila represents nearly every function in the company—from Marketing to Operations and everything in between. Everyone gets to enjoy companyissued laptops and full employee benefits, including HMO coverage, mental health support, paid time off, 13thmonth pay, and many more. The company trips, wellness benefits, and other perks are just the cherry on top of our permanent workfromhome setup.
Balsam International on Facebook: https:www.facebook.comBalsamInternationalPH
Balsam International on LinkedIn: https:www.linkedin.comcompanybalsaminternationalunlimited
At Balsam International, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam International is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Job Description
Balsam International is looking for a Principal Quality Engineer to help shape the future of test automation, driving innovation in testing frameworks and ensuring scalability, efficiency, and reliability across all efforts. This role requires deep expertise in Playwright, modern automation tools, and industry best practices. You’ll be architecting, implementing, and optimizing automation frameworks, mentoring engineers, and working crossfunctionally to embed automation into our CICD pipeline and DevOps strategy, while also influencing the QA automation roadmap to align with companywide engineering standards. This role reports to the Director, QE and DevOps.
What you’ll be doing:
Test Automation Strategy & Framework Architecture
Designs and implements scalable, reusable automation frameworks, focusing on Playwright for endtoend (E2E) testing.
Leads the evolution of test automation architecture, ensuring bestinclass design patterns, performance, and maintainability.
Defines and enforces automation standards, establishing a center of excellence for test automation practices.
Conducts research and evaluation of cuttingedge tools to improve automation coverage, performance, and efficiency.
Leadership & Mentorship
Acts as a subject matter expert (SME) in Playwright and automation best practices, mentoring junior and midlevel engineers.
Provides strategic guidance on test automation adoption across teams, influencing companywide QA strategy.
Conducts code reviews and establish best practices for automation test development.
Leads training initiatives for manual QA engineers transitioning to automation roles.
Automation Development & CICD Integration
Develops, maintains, and optimizes highly efficient automated test scripts for functional, regression, performance, and API testing.
Ensures seamless integration of automated tests into the CICD pipeline, enabling continuous testing and deployment.
Implements parallel execution, distributed testing, and cloudbased automation solutions to improve test efficiency.
Collaborates with DevOps and Engineering teams to enhance test execution strategies and reporting.
Writes nonfunctional test scripts and executes, with good understanding of performance testing.
Software Quality Assurance & Governance
Defines and tracks automation KPIs, ensuring measurable improvements in test coverage, execution time, and defect detection.
Establishes and maintains test data management strategies for automated testing.
Drives adoption of shiftleft testing, ensuring earlystage automation within the SDLC.
Implements AIdriven automation techniques to optimize test selection and execution.
CrossFunctional Collaboration
Partners with Software Architects, Developers, Product Managers, and DevOps to drive qualityfirst development.
Actively participates in Agile ceremonies, advocating for automationdriven testing approaches.
Drives strategic initiatives that align automation efforts with business and technology goals.
Advocates for and champion a culture of automationfirst testing across engineering teams.
Provides training for manual test engineers on automation tools and processes. Helps them to transition as an automation engineer.
Other Duties and Responsibilities
Performs other duties that may be assigned from time to time.
What we’re looking for:
Bachelor’s degree in computer science, Engineering, or a related field.
Minimum of fourteen (14) of experience in QA Automation.
Must have experience in test automation tools such as Selenium, Playwright, Cypress, WebdriverIO, Typescript, etc.
Must have a solid understanding of software testing principles, methodologies, design patterns, software testing processes, best practices, and be accustomed to Agile Development.
Must be familiar with CICD concepts and tools and performance testing and security testing.
Must be able to work a flexible night shift schedule (8pm4am PHT, adjusting after Daylight Saving Time ends).
Location: The Principal Quality Engineer position is a remote working position for Balsam International Unlimited Company Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.
Our musthaves:
Must attend occasional inperson meetings.
Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS.
Note: An online assessment will also be part of the recruitment process.
Status: This is a fulltime, permanent position with benefits.
Hardware Provision: Companyissued Laptop will be provided on your first day.
At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, fulltime team members, this includes:
Governmentmandated Benefits (SSS, PAGIBIG, PhilHealth)
13th Month Pay
Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
Internet Subsidy. With internet allowance, we are set up for success.
Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
Mental Health Support. We manage work and lifes challenges through Mental Health Day breaks, 247 professional counselling, and curated webinars.
Company Incentive. An additional cashbased perk for all our Brandits based on companys performance.
Meeting and Team Building Allowance. Happy tummies make our meetings more fun and productive!
Shutdown Week. We can spend more time on things that matter with an additional oneweek paid time off on top of paid leaves.
Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Principal Quality Engineer Manila, PH

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