Asset Product Management Team Manager

Are you passionate about designing solutions that truly matter to users?

MSPbots is hiring an Asset Product Management Team Manager to lead the strategy, design, and execution of clientfacing assets—dashboards, widgets, bots, and reports—that drive measurable business outcomes for MSPs.

This is a highimpact leadership role for a product thinker who thrives on translating user insight into value and delivering innovation at scale.

Work Setup: Remote

Schedule: SemiFlexible, Monday–Friday from 8AM to 5PM Central Time

Location: USbased only

What You’ll Do

UserFirst Strategy

• Conduct user interviews, surveys, and workshops to uncover pain points and needs across MSP segments
• Develop personas and usage scenarios to guide asset design and prioritization
• Serve as the voice of the client in all crossfunctional discussions
• Build relationships with key clients to deepen product adoption and gather realtime feedback

• Rapid Asset Prototyping

  • Lead a team of Asset Product Managers in building and iterating on solutions quickly
  • Work with data analysts to ensure assets are intuitive and actionable
  • Create structured feedback loops with clients and CSMs to guide enhancements

  • CrossFunctional Collaboration

    • Own and maintain a strategic asset roadmap based on client needs and company vision
    • Present updates, roadmaps, and metrics to internal stakeholders and external clients
    • Collaborate with Sales and Marketing to define value propositions and GotoMarket strategies

    • PerformanceDriven Optimization

      • Define and track key performance indicators (KPIs) like feature usage, satisfaction, and adoption
      • Analyze what works (and what doesn’t) and iterate to continuously improve asset value
      • Maximize timetovalue and client ROI through smart, databacked decisions

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        What You’ll Bring

        • 5+ years in Product Management, with 2+ years leading SaaS or automationfocused teams
        • Experience conducting user research, segmentation, and building client personas
        • Strong ability to simplify complex workflows into scalable solutions
        • Experience with product tools like Jira, UserPilot, and analytics platforms
        • Excellent communicator—able to present to executives and build trust with clients
        • Background in MSP, SaaS, or data analytics is a plus
        • Passion for GenAI, workflow automation, and solving real customer problems

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          You’ll Thrive Here If You...

          • Have a userfirst mindset and obsess over real client outcomes
          • Thrive in ambiguous, fastpaced environments
          • Bring a collaborative leadership style that empowers your team
          • Use data and empathy to drive every decision
          • Have the ability to work flexibly and effectively with crossfunctional teams across the US, China, and the Philippines

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            Help Shape the Future of MSP Automation
            Join MSPbots and lead the charge in designing powerful assets that make a difference. Apply now at mspbots.ai!