Familiarity with scheduling software or online appointment systems.
Requirements:
Manage online appointment scheduling between healthcare providers and patients.
Communicate with patients to understand their scheduling needs.
Navigate and manage online scheduling platforms effectively.
Assist patients with navigating the appointment system and address their inquiries.
Job description
Job Timings: 08.00 PM to 04.00 AM (IST)
Years of Experience: 1~2 Years
Skills Required:
Excellency in English, MS Word and Excel, Strong communication skills, Effective time management, Customer service skills, Familiarity with scheduling software or online appointment systems
Job Summary:
To facilitate seamless interactions between medical professionals and patients by managing online appointment scheduling. This position involves utilizing digital platforms to efficiently coordinate, schedule, and confirm medical appointments.
Job Description:
1) Appointment Scheduling: Using online scheduling systems to coordinate and manage appointments between healthcare team and patients. Ensure accuracy and efficiency in scheduling.
2) Communication: Communicate with patients to understand their scheduling needs and preferences.
3) Online Platform Management: Proficiently navigate and manage the features of online appointment scheduling platforms.
4) Patient Support: Offer assistance and guidance to patients navigating the online appointment system. Address inquiries ,resolve concerns, and provide exceptional customer service to enhance the overall patient experience.
5) Compliance and Security: Adhere to privacy and security regulations governing patient information. Ensure compliance with healthcare industry standards and guidelines related to appointment scheduling.
