Offer summary

Qualifications:

Relevant experience in heavy construction plant maintenance and repair., Ability to operate heavy machinery safely and efficiently., Basic computer skills, including email communication., Full UK Driving Licence required..

Key responsibilities:

Carry out servicing and inspections of machinery, submitting detailed reports.

Ensure work meets high standards and customer service expectations.

Complete all paperwork accurately, including inspection and failure reports.

Work in line with safety, quality, and environmental standards.

Job description

About The Role

To effectively carry out servicing and inspections of machinery ensuring we deliver a first class service to both internal & external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representative’s and your Line Manager.

What you will be doing:

Carry out maintenance servicing and inspections on Volvo construction equipment and miscellaneous equipment, submitting detailed inspection reports in a timely manner.

Ensure work is carried out to high standards, delivering exceptional customer service.

Ensure all work is checked & tested with a keen eye to detail & high quality of work carried out, at all times.

Carry out all work in line with quotations and time guides, highlighting to management where additional work may be required.

Complete product updates campaign work as instructed by the CSA Planners.

Accurately complete systemspaperwork, including but not limited to oil sample reports, Matris readouts, component failure reports, Service Inspection Reports.

Flexibility to work overtime as and when required and to honour reasonable call out requests.

Work in accordance with SMTGB standards for health, safety, quality and environmental care.

Requirements
Knowledge, Skills, And Experience
In order to set you up for success, we look for the following skills and experience:

Relevant experience in the repair and maintenance of heavy construction plant.

Be able to drive and handle heavy construction machinery in a safe and efficient manner.

Be able to understand some technical literature, Inc service manuals, service bulletins and parts books.

Ability to communicate efficiently with colleagues, management and customers.

Basic computer skills and ability to use email.

High standards and attention to detail.

Conscientious in all aspects of the job.

Highly responsible, reliable, honest and trustworthy.

Hold a full and valid UK Driving Licence

Desirable:
Welding, fabrication and line boring experience
Benefits
Whats in it for you?
Alongside a competitive salary we off you a host of fantastic benefits!
Taking Care of You

Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.

Free Physio Access – Speak to a physio by phone or video.

247 GP Service – Private GP access anytime.

Thats not all We also offer a whole host of additional Health & Wellbeing Support and benefits.

Life Outside of Work

Enhanced Sick Pay – Extra support when you’re unwell, meaning you can rest a little easier while you recover.

Family Leave – Enhanced maternity, paternity and adoption leave.

IVF Support – Paid time off for treatment and appointments.

Retirement Support – Enjoy bonuses and phasedown days when its time to retire.

Financial Extras

Pension – We match your contributions up to 5%.

Car Leasing – Salary sacrifice schemes through Tusker or Octopus.

Cycle to Work – Save on a new bike and accessories.

Discounts Platform – Save on groceries, holidays, shopping and more.

Feeling Part of the Team
You’ll also have access to a range of teamfocused benefits, including a referafriend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and plenty of opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.