Product Operations Manager

About Multi Media, LLC:

Multi Media, LLC is the company behind Chaturbate, one of the most heavily trafficked live streaming platforms in the world. We support a global network of independent content creators and millions of realtime viewers, delivering interactive video at scale. Our infrastructure handles complex broadcasting, lowlatency streaming, and highengagement user experiences. All live, all the time.

We’re building a platform where creators can express themselves freely and grow their communities, where viewers discover and interact with creators they’re drawn to, and where the team behind it is challenged, trusted, and responsible for shaping the experience of millions of users around the world. We value people who take initiative, stay curious, and care deeply about the quality and impact of what they build.

The Role:

The Product Operations Manager plays a crucial role in ensuring Chaturbate’s seamless feature delivery and efficient daytoday operations. They work closely with Engineering, Design, Legal, and GotoMarket (GTM) teams to successfully launch new features that impact millions of users. This includes actively managing experimentation infrastructure, overseeing localization efforts, optimizing policy workflows, and ensuring robust postlaunch observability.

Your work will be dedicated to designing, optimizing, and maintaining the underlying processes, tools, and structures that streamline crossfunctional collaboration and build scalable workflows. This thereby significantly enhances team transparency, accelerates speed to market, and ensures dependability across the entire product lifecycle.

Requirements

You Have:

• 3–6 years of experience in product operations, technical program management, or product enablement roles.
• Proficient in agile product workflows, sprint rituals, and project coordination tools (e.g., Linear, Jira, Notion).
• Understanding experimentation design and metrics (e.g., Lift, Significance, PValue, Segmentation).
• Familiar with observability and deployment tools (e.g., New Relic, GCP Monitoring, LaunchDarkly).
• Experience working with legal and compliance teams, especially for UGC or policysensitive platforms.
• Strong written and visual documentation skills.
• Confident in communicating across stakeholders and different functional levels.

• Preferred qualifications:

  • Previous experience with creatorled, livestreaming, or highscale consumer SaaS platforms.
  • Ability to write scripts or set up automated workflows (Zapier, CLI, or light scripting is a plus).
  • Experience in configuring postrelease monitoring bots or test frameworks.
  • Familiarity with multilingual localization workflows.

  • Benefits

    What You’ll Get:

    • Fair and competitive base salary.
    • Fully Remote Optional.
    • We share success—our bonus program scales with company performance, offering up to 2030% in achievable bonuses, with potential for 90%!
    • Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company.
    • Long & Short term disability insurance.
    • Unlimited PTO.
    • Annual YearEnd Company Closure.
    • Optional 401k with 5% matching.
    • 12 Paid Holidays.
    • Paid Lunches inoffice, or if Remote, a $125week stipend via Sharebite.
    • Employee Assistance and Employee Recognition Programs.
    • And much more!

    • The Base Salary range for this position is $165,000 $183,000 USD. This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate’s specific pay will be determined on a casebycase basis and may vary based on the candidate’s jobrelated skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate.

      Please be aware that genuine messages from Multi Media will always come from someone with a @multimediallc.com email or noreply@candidates.workablemail.com and never anything else. If we proceed with your application, you’ll hear from a recruiter by phone or email first, then meet our colleagues on at least one video call during the interview process.

      Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people from underrepresented groups to apply!