At least 4 years of experience with UiPath in a support role.
Intermediate skills in UiPath, including reading and troubleshooting workflows.
Good understanding of Windows Servers, Virtual Machines, and remote access.
Knowledge of ITSM tools like ServiceNow, SQL, and IT security concepts.
Requirements:
Diagnose, troubleshoot, and escalate issues related to UiPath workflows.
Support installation and upgrades of UiPath Studio, Robots, and Orchestrator.
Manage support tickets using ITSM tools and adhere to incident, problem, and change management processes.
Collaborate with development teams to resolve complex technical issues.
Job description
Must have skills :
4+ years of experience in UiPath and working in Support Role
• Must possess intermediate UiPath skills – ability to read and understand UiPath Workflows for diagnosis, troubleshooting and escalating to Development Teams
• Must possess good understanding and working knowledge of Windows Servers, Virtual Machines, Remote Access, interpreting windows event logs, etc (RPA Infrastructure)
Experience with ITSM tools such as ServiceNow
General understanding of ITSM guidelines, incident, problem and change management
General knowledge of SQL
Understanding of troubleshooting and windows support tools
Understanding of various IT Security concepts
Installation and upgrade of UiPath Studio, Robots and Orchestrator
