Minimum of 10 years of experience in VoIP solution design and implementation.
Proficiency with AudioCodes SBC, Microsoft Teams, and Polycom devices.
Strong troubleshooting skills using tools like Wireshark and Syslog Viewer.
In-depth knowledge of SIP, RTP, SRTP, RTCP, SDP, and various audio/video codecs.
Requirements:
Design and implement VoIP solutions including AudioCodes devices and Microsoft Teams Direct Routing.
Administer and support AudioCodes devices and gateways.
Troubleshoot VoIP issues using diagnostic tools and resolve technical challenges.
Document solutions and configurations in detailed Low-Level and High-Level Design documents.
Job description
Must have skills
· 10 years of handson experience in design and implementation of VoIP solutions that includes but not limited to AudioCodes SBC, Microsoft Teams, Polycom
· Design and implement AudioCodes devices and Microsoft Teams Direct Routing
· Administration and support of AudioCodes devices
· Strong knowledge in troubleshooting with tools like Wireshark, Syslog Viewer
· Knowledge of SIP, RTP, SRTP, RTCP, SDP, audio codecs and video codecs
· Experience in number porting support with various telecom service providers
· Knowledge of AudioCodes gateways and SBCs
· Knowledge of Microsoft Direct Routing
· Expertise in Session Initiation Protocol, PSTN Connectivity, VoIP, and Contact Center Solution
· Experience in troubleshooting and supporting AudioCodes SBC, Microsoft Teams, Polycom
· Responsible for detailed documentation of the solution in the form of LLDHLD
· Resolution ownership of technical challenges occurring duringafter the implementation
· The successful candidate would be able to independently configure and manage complex VoIP environment
