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Restaurant Manager

Key Facts

Remote From: 
Full time
English

Other Skills

  • Training And Development
  • Calmness Under Pressure
  • Emotional Intelligence
  • Adaptability
  • Teamwork
  • Communication
  • Problem Solving

Roles & Responsibilities

  • Minimum of one year experience in fine dining management.
  • At least two years of experience in an upscale restaurant environment.
  • Strong knowledge of cuisine, wines, and spirits.
  • Excellent communication skills and high emotional intelligence.

Requirements:

  • Recruit, hire, and onboard new staff.
  • Train staff and ensure high standards of service.
  • Manage reservations, inventories, and POS systems.
  • Oversee daily operations and enhance guest experience.

Job description

Company Description

Lebanese Taverna Restaurants brings the flavors of a Lebanese souk to Arlington. Handmade sweet and savory pastries, delistyle salads and readytocook entrées are offered alongside imported groceries, goods and housewares. It’s a charming goto for takeaway lunch and dinner, Lebanese specialties and gifts.

Job Description
  • Participate in the recruitment, hiring and onboarding of new staff.
  • Train and empower staff to achieve our elevated standards of service.
      • Create FOH staff schedules, report payroll and control staffing to maintain labor costs.
          • Collaborate with our culinary team to ensure harmony from the kitchen to the table.
              • Develop continuing education opportunities for staff, working with purveyors and farmers.
                  • Manage reservations on line to maximize reservations and accommodate business demand.
                      • Communicate with guests regarding reservations, special events, prices and scheduling.
                          • Maintain inventories of FOH supplies.
                              • Engage in ongoing communication of varied and pertinent information with the owner.
                                  • Streamline and enhance operations through the development of efficient policies, operating procedures, and guestservice standards.
                                      • Oversee the beverage program ensuring restaurant standards are upheld and cohesion exists between libations and victuals.
                                          • Update POS systems (items, stock, and pricing) based on inventory and sales trends.
                                              • Complete routine maintenance and general upkeep of the dining room as a whole.
                                                  • Prepare and hold a preshift meeting with staff communicating positively and effectively what is going well, potential areas of improvement and core focuses for the upcoming shifts (i.e. upselling, teamwork, guest satisfaction, etc.).
                                                      • Organize and complete the set up and breakdown of service or special events (including but not limited to creation of floor plan, menus, employee attendance, cash inout).
                                                          • Supervise and guide all employees before, during and after shift.
                                                              • Strive to exceed guest experience through observing food and beverage service, suggesting improvements where possible.
                                                                  • Engage guests by establishing a welcoming presence during service.
                                                                    • Qualifications
                                                                      • Charisma, tenacity and a fantastic sense of humor
                                                                          • One year fine dining management
                                                                              • Two years in an upscale restaurant environment
                                                                                  • A strong knowledge of cuisine, wines and spirits
                                                                                      • High emotional intelligence, able to cultivate trusting relationships with diverse individuals
                                                                                          • Adaptable, capable of shifting styles to fit the needs of an array of people
                                                                                              • Ability to work calmly and effectively under pressure in a detail orientated environment
                                                                                                  • POS system experience (please indicate what system(s) and length of time used)
                                                                                                      • Impeccable written and oral communication skills
                                                                                                          • A passion for excellence
                                                                                                            • Additional Information

                                                                                                              All your information will be kept confidential according to EEO guidelines.

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