Semi Senior Java Support Engineer SRE

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Degree in Systems Engineering, Computer Engineering, Industrial Engineering, or related fields., At least 4 years of experience in software development, preferably in backend or SRE roles., Proficiency in Java or Python, with strong understanding of data structures, algorithms, and system design., Experience with microservices architecture, Kafka, Zookeeper, and cloud platforms like AWS or Azure..

Key responsibilities:

  • Monitor and troubleshoot scheduled Informatica Cloud jobs to resolve failures and performance issues.
  • Perform root cause analysis and support maintenance activities including patching and upgrades.
  • Develop scripts and alert mechanisms to proactively detect failures and optimize job performance.
  • Collaborate with global teams across the full SDLC to design, build, and test distributed backend services and microservices.

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Real Time Analytics
51 - 200 Employees
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Job description

📍 100% Remote – Mexico | Only Mexican Citizens

About the Role

We are looking for a driven and resourceful Java Support Engineer (Site Reliability Engineer) to help monitor, troubleshoot, and optimize data and application flows, with a strong focus on reliability, performance, and scalability. You’ll work at the intersection of development and operations, ensuring seamless service delivery and supporting a robust infrastructure.

Key Responsibilities

Monitor scheduled Informatica Cloud jobs (CDI, CAI, CMI) and resolve failures or performance issues.

Perform root cause analysis (RCA) and escalate issues as needed.

Optimize job run times and contribute to performance tuning strategies.

Support maintenance activities including patching and upgrades.

Develop scripts and alert mechanisms to proactively detect failures.

Analyze and document SOPs for recurring operational tasks.

Design, build, and test distributed backend services and microservices.

Integrate with thirdparty platforms using RESTSOAP.

Work closely with global teams across the full SDLC, from design to deployment.

Engage in incident troubleshooting with support teams and resolve production issues.

Requirements

Education:

Degree in Systems Engineering, Computer Engineering, Industrial Engineering, or related fields.

Professional Experience:

4+ years in software development, preferably in backendSRE roles.

Technical Skills:

Proficiency in Java or Python (compiled languages).

Strong understanding of data structures, algorithms, and system design.

Experience with Kafka, Zookeeper, and microservices architecture.

Handson with Informatica Cloud (CDI, CAI, CMI) and job performance tuning.

Skilled in SQL and databases: Oracle, SQL Server, Snowflake, NoSQL (MongoDB, Elastic Search).

Familiarity with cloud storage platforms: AWS S3, Azure Blob, GCS.

Knowledge of DevOps, CICD, scripting (Shell, Python, PowerShell).

Experience with ITIL, ServiceNow, Jira, and Linux environments.

Comfortable analyzing logs and debugging issues in distributed environments.

Soft Skills

Strong problemsolving and analytical abilities.

Excellent communication and documentation skills.

Comfortable in fastpaced environments with shifting priorities.

Curious, adaptable, and quick to learn new technologies.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Adaptability
  • Analytical Skills
  • Communication
  • Curiosity
  • Problem Solving

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