Sales Engineer, Enterprise
Offer summary
Qualifications:
7+ years of pre-sales experience in Sales or Solutions Engineering., Hands-on experience with enterprise customers in security or SaaS., Proficiency in reading and writing scripts in Python, JavaScript, or Golang., Familiarity with web APIs, SDKs, and source control tools like gitlab or bitbucket..Key responsibilities:
- Lead product demonstrations and address customer challenges.
- Create technical content to guide customer implementation and use cases.
- Support Proof of Concepts and assist with solution integration.
- Collaborate with teams to gather customer feedback and contribute to growth.
Job description
Who we areSocket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers — from Anthropic to xAI, and Figma to Vercel — love Socket (just check out their tweets to see for yourself!)
Founded by Feross Aboukhadijeh, a longtime open source maintainer with software downloaded over a billion times a month, Socket has raised $65M in funding from top angels, operators, and security leaders.
Founded by Feross Aboukhadijeh, a longtime open source maintainer with software downloaded over a billion times a month, Socket has raised $65M in funding from top angels, operators, and security leaders.
About the RoleSocket is looking for a Sales Engineer to support our enterprise customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. Youll work crossfunctionally in order to provide technical education, guidance, and support in a presales capacity.
ResponsibilitiesLead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
Craft technical content to guide customers in implementing specific use cases or extending our solution.
Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
Provide guidance on integrating solutions into the customers existing infrastructure.
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
Collaborate with Customer Success to drive postsales revenue, ensure retention, and contribute to growth.
Execute crossfunctional projects involving teams such as Engineering, Sales, and Marketing.
What were looking for7 plus years of presales experience in a Sales Engineering or Solutions Engineering role.
Handson experience working with enterprise customers in the security or technical SaaS space.
Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
Ability to work crossfunctionally and contribute directly to Sales, Product and Engineering teams.
Ability and desire to learn new tools and technologies.
Familiarity with web APIs, SDKs, and other technical frameworks is a plus.
Experience with open source, vulnerability management SCA
Must be able to readwrite basic scripts in languages Python, JS, or Golang.
Knowledge of common source control managers such as gitlab or bitbucket.
Nice to havesCS degree or equivalent industry experience.
Hands on experience working with medium to large customers up to 1000 employees.
Relevant security domain experience and familiarity with vulnerability management SEA tools.
Experience with AI and Large Language Models (LLM)
Our Interview Process:
Phone Screen with our Talent Team
Virtual f2f with the Hiring Manager
Virtual f2f with a few members of the team
Presentation
Final call with our Founder
Debrief
References
Offer
As we know how important clarity is when looking for a new role, weve put together a readme about the Interview Process at Socket, should you be invited for an interview.
At Socket, wePursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
Move with urgency and focus: We prioritize swift, decisive action.
Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and were nonterritorial regarding our nominal domains.
Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.
Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
Craft technical content to guide customers in implementing specific use cases or extending our solution.
Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
Provide guidance on integrating solutions into the customers existing infrastructure.
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
Collaborate with Customer Success to drive postsales revenue, ensure retention, and contribute to growth.
Execute crossfunctional projects involving teams such as Engineering, Sales, and Marketing.
7 plus years of presales experience in a Sales Engineering or Solutions Engineering role.
Handson experience working with enterprise customers in the security or technical SaaS space.
Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
Ability to work crossfunctionally and contribute directly to Sales, Product and Engineering teams.
Ability and desire to learn new tools and technologies.
Familiarity with web APIs, SDKs, and other technical frameworks is a plus.
Experience with open source, vulnerability management SCA
Must be able to readwrite basic scripts in languages Python, JS, or Golang.
Knowledge of common source control managers such as gitlab or bitbucket.
CS degree or equivalent industry experience.
Hands on experience working with medium to large customers up to 1000 employees.
Relevant security domain experience and familiarity with vulnerability management SEA tools.
Experience with AI and Large Language Models (LLM)
Phone Screen with our Talent Team
Virtual f2f with the Hiring Manager
Virtual f2f with a few members of the team
Presentation
Final call with our Founder
Debrief
References
Offer
Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
Move with urgency and focus: We prioritize swift, decisive action.
Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and were nonterritorial regarding our nominal domains.
Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.
As we know how important clarity is when looking for a new role, weve put together a readme about the Interview Process at Socket, should you be invited for an interview.
At Socket, we
Our Interview Process:
Nice to haves
What were looking for
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Technical Acumen
- Multitasking
- Time Management
- Empathy
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