Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., 4-6 years of experience in manual and automation testing., Proficiency in scripting languages like Python and API testing., Experience with test planning, execution, and automation frameworks..

Key responsibilities:

Design and maintain automation tools to improve testing efficiency.

Collaborate with teams to identify and address testing inefficiencies.

Develop tools for test data management, reporting, and execution.

Implement automation coverage across APIs, UI, and performance tests.

Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further. Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results. Doing this all while significantly reducing cost. Netomi is building the first Relationship Operating System and its three main benefits for companies are: - Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries) - Improved resolution time - Increased customer satisfaction and support quality People love our patented, no-code platform, which works across messaging, chat, email and voice. The platform also understands 100+ languages - ¡Qué bueno! Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well! We can't hire fast enough, join this incredible team today!

About the Company:Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our nocode platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

Job Description:
We are looking for a seasoned SDET to help us keep a check on the quality of products. If you are passionate about quality and want to help make an impact in our organisation then we have a perfect role for you!

Job Responsibilities
Design, develop, and maintain automation tools and frameworks to improve test efficiency, speed, and reliability.
Explore, evaluate, and integrate thirdparty tools to reduce manual QA tasks and optimize test cycles.
Collaborate with QA, DevOps, and development teams to identify inefficiencies and build solutions.
Build tools for test data management, environment setup, reporting, and test execution.
Drive automation coverage across APIs, UI, backend, and performance tests.
Implement metrics and dashboards for visibility into QA and test automation health.

Requirements
A good focus on delivering highquality products and a passion for learning new technologies
Should have a passion for Manual and automation Testing, Test Planning, Test Cases, Preparation, and Execution
Should have experience in API testing and scripting languages, like Python
Good to have working experience on BDD (Behavior Driven Development) platform
Bachelor in Computer Science or related Engineering field
46 years of relevant experience
Should understand testing requirements related to the current projectproduct
Ability to work in a fastpaced and dynamic work environment
Excellent knowledge of Manual Testing concepts and tools
Exposure to New technology, Problemsolving skills, Selfmotivated and selfstarter, work without supervision
Learning attitude and assured on the QA related Processes
Knowledge of any Database (MySql, etc) is a plus
Excellent written and verbal communication
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.