Service Technician II

Requirements

Position Requirements (BEGINNER level for all the following)

• Ability to work successfully in a remote environment thru effective communication and organizational skills, selfmotivation, proactiveness and resourcefulness in a distraction free workspace
  
• Knowledge of IoT or smart building solutions
  
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
  
• Knowledge of integration of opensource protocols via Ethernet and serial communication buses (BACnet, Modbus and SNMP), with a basic understanding of HVAC systems and BAS architecture to support endtoend control system functionality
  
• Knowledge of networking used in BAS systems including interfacing with client IT resources
  
• Ability to in BAS software including Tridium Niagara (AXN4), Honeywell WEBs, Distech Controls, Automated Logic, Delta Controls, or Reliable Controls
  
• Skilled in Startup and troubleshooting of BAS systems in data center critical environments
  
• Skilled in completing assignments accurately and with attention to detail
  
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to companywide innovation
  
• Ability to follow company and site safety requirements
  
• Ability to analyze and prepare documents, reports and correspondence
  
• Ability to communicate effectively in both oral and written form (technical and nontechnical information)
  
• Ability to work successfully as a member of a team and independently with moderate supervision
  
• Ability to work under pressure and meet close deadlines
  
• Ability to achieve certification for NFPA70E and or OSHA training as if required
  
• Organizational skills, with the ability to manage multiple tasks simultaneously
  
• 
  

  Physical Demands
  

  
  

  The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  

  
  

  While performing the duties of this job, the employee is
  

  • Frequently manipulating, moving or grasping small parts, devices or tools
    
  • Frequently required to remain in a stationary position
    
  • Frequently moving through office, critical facility and other environments (such as low temperatures, high temperatures and outdoor elements such as precipitation and wind), including tight and confined spaces
    
  • Frequently descending ascending stairs and ladders to access equipment
    
  • On occasion the employee may be required to position self under or over equipment
    
  • On occasion the employee may move equipment weighing up to 50 pounds
    
  • 
    

    Travel Relocation Requirements
    

    • Up to 75%, this may include travel to any or all 50 US states.
      
    • Must be located near a major US airport.
      
    • Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
      
    • Travel may involve transportation by car or plane depending on the destination and nature of the business need.
      
    • Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
      
    • 
      

      Education Experience Requirements
      

      • Bachelor’s degree in engineering, construction or related discipline
        
        
      • OR
        

        • Two years of experience with handson engineering, programming, testing, validation and troubleshooting of BAS, HVAC controls, or lowvoltage systems.
          
        • Experience in missioncritical or healthcare environments preferred.
          
        • 
          

          Benefits

          • Choice of comprehensive medical plans (including two PPOstyle plans and a HDHP w HSA option)
          

          • Health reimbursement account (HRA), flex spending accounts (FSA)
          

          • Dental and vision plans
          

          • Comprehensive medical, dental and vision benefits extended to spouse domestic partner and dependent children up to age 26
          

          • 401k with company match and selfdirected brokerage account option
          

          • PTO including additional paid time off during the last week of the year
          

          • Company paid life insurance coverage for employees and their eligible dependents
          

          • Short and longterm disability, AD&D coverage
          

          • Professional development opportunities, tuition reimbursement and professional licensing assistance
          

          • Paid parental leave after one year of employment
          

          
          

          We are an EEOAffirmative Action Employer and participates in the EVerify program with the Department of Homeland Security. We encourage diversity in our workforce.
          

          
          

          Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our awardwinning team!
          

          
          

          NOTICE TO THIRD PARTY AGENCIES:
          

          ​We do not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. This includes any resumes or candidate profiles submitted without a signed agreement in place and without a specific request for assistance with a particular role. Any such submissions—including those sent directly to our team members—will be considered property of our company, and we reserve the right to hire the candidate without any obligation for payment or fees.