Sr. Manager, Marketing Operations

Who we are...

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

What we’re looking for…

ScienceLogic is seeking a strategic and highly analytical Senior Manager, Marketing Operations to lead and scale our marketing technology, automation strategy, data infrastructure, and campaign execution processes. This is a high-impact role that requires a strategic thinker, an operations expert, and a data-driven leader who can drive efficiencies, optimize marketing performance, and enable scalable growth.

We’re looking for a Marketo Certified Expert who brings deep expertise in Salesforce, strong cross-functional leadership, and a passion for driving operational excellence in a modern B2B marketing environment. Experience with Power BI or similar business intelligence platforms is a plus.

What you’ll be doing…

In this role, you will oversee the end-to-end strategy and execution of marketing operations, ensuring alignment with business objectives, campaign effectiveness, and data-driven decision-making.

Marketing Technology & Automation

• Own and optimize integrations between Marketo, Salesforce, and other martech tools to enable data integrity, attribution accuracy, and campaign effectiveness.
• Design and implement advanced marketing automation workflows, lead scoring models, segmentation logic, and nurture strategies.
• Evaluate and introduce new tools to improve automation, personalization, and operational scale.
• Lead A/B testing, deliverability optimization, and system architecture planning.

Campaign Strategy & Execution Enablement

• Define and govern the campaign operations framework, ensuring consistency, scalability, and documentation across regions and teams.
• Partner with Demand Generation, Digital, and Product Marketing teams to operationalize complex, multi-channel campaigns.
• Monitor campaign setup, execution, and QA processes to ensure flawless delivery and data capture.
• Troubleshoot sync errors, process gaps, and tracking issues across the lead lifecycle.

Data & Analytics Leadership

• Lead the design and maintenance of dashboards and reports in Salesforce, Marketo, and Power BI (or similar platforms) to measure pipeline performance, ROI, and operational KPIs.
• Provide actionable insights on marketing performance, funnel conversion, and campaign attribution to influence strategic decisions.
• Drive improvements in lead attribution and forecasting models to better support marketing and sales alignment.
• Implement predictive models and performance benchmarking to support pipeline acceleration.

Operational Governance & Process Optimization

• Develop and enforce SOPs for campaign operations, lead management, and data compliance.
• Establish scalable processes for campaign intake, prioritization, and SLA management.
• Lead process audits and optimization initiatives across the martech ecosystem.
• Ensure compliance with global and U.S. data privacy regulations (e.g., GDPR, CCPA).

Qualities you possess…

• 8–10+ years of experience in B2B marketing operations, with 3+ years in a leadership or strategic role.
• Marketo Certified Expert (Required); advanced skills in campaign architecture, automation, and troubleshooting.
• Extensive experience with Salesforce CRM for campaign tracking, pipeline reporting, and lead management.
• Power BI or other analytics/reporting platform experience (preferred).
• Proven ability to lead cross-functional projects involving marketing, sales, and IT stakeholders.
• Deep understanding of marketing attribution, funnel metrics, and database segmentation.
• Experience managing a complex martech stack in a global or enterprise B2B environment.
• Strategic thinker with strong documentation, communication, and analytical skills.
• Demonstrated success in scaling operations and enabling measurable revenue impact.

Benefits & Perks

• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations and observability, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises, and government agencies. 

www.sciencelogic.com