Service Manager SAP Basis

Work set-up: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Qualifications:

Proven experience in SAP Basis administration and support., Educational background in Information Technology, Computer Science, or related fields., Strong communication and interpersonal skills., Ability to coordinate with vendors and manage technical documentation..

Key responsibilities:

  • Coordinate SAP Basis support and manage escalation processes.
  • Implement changes and support operational development projects.
  • Manage vendor work and communicate with stakeholders.
  • Develop and promote SAP solutions to improve business efficiency.

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Job description

We are looking for a Solution Expert, SAP Basis to join our SAP GRC and Basis team in Mumbai, India.
We are offering a lot of challenges and growth potential for people passionate about supporting business with worldclass solutions.
Main Responsibilities:
· Coordinate SAP Basis support between support levels 1, 2 and 3 when tickets need escalation management
· Implement changes based on new requirements within own technical area
· Manage and control the work done by the vendors proactively
· Communicate with and inform relevant stakeholders concerning changes
· Support, consult and participate in operational development projects
· Manage the documentation related to the own technical area
· Follow directions and framework set for the development and delivery of an application
· Perform supporting actions necessary to meet the requirements for an application
· Make proposals and provide information to support decision making concerning the application
· Operational actions with outsourcing and technology partners in SAP environment
· Implementing and promoting solutions in SAP environment al
·
Development Responsibility
· Development of SAP Basis in your own main responsibility areas to achieve better results, higher efficiency, and increased business satisfaction
We are looking for an honest and open team player to join our team and we wish you to have good
· Communication skills and business relations skills
· Interpersonal skills
· Presentation skills
· Coordination skills
· Reporting skills
· Problem solving and decision making
· Teamwork skills
· Requirement Management

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

SAP AdministrationDigital File ManagementVendor ManagementEscalation ManagementOperational Support And AnalysisRequirements ManagementTraining Analysis

Other Skills

  • Decision Making
  • Communication
  • Teamwork
  • Problem Reporting
  • Social Skills
  • Presentations
  • Problem Solving
Are you interested?

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