ServiceNow Developer (Remote Mexico Only)

About Scalepex

Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin, and Walgreens.

Our mission is to connect prominent market leaders with toptier professionals from around the world, fostering collaboration, efficiency, and growth.

Role Overview

As a ServiceNow Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing ServiceNow solutions that align with our clients business objectives. You will collaborate with crossfunctional teams to deliver highquality, scalable, and maintainable solutions in a fully remote environment.

Key Responsibilities

• Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog.
• Integration: Develop and maintain integrations between ServiceNow and other systems using RESTSOAP APIs.
• Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes.
• Testing & Deployment: Conduct unit testing and support system testing and deployment activities.
• Documentation: Maintain comprehensive documentation for configurations, customizations, and processes.
• Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions.

• Requirements

  Qualifications

  • Experience: Minimum of 3 years of handson experience as a ServiceNow Developer.
  • Technical Skills:
  • • Proficient in JavaScript, HTML, CSS, and ServiceNows proprietary scripting languages.
    • Experience with ServiceNow modules such as ITSM, ITOM, and CMDB.
    • Familiarity with ServiceNow IntegrationHub and Flow Designer.
    • • Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus.
      • Soft Skills:
      • • Strong problemsolving and analytical skills.
        • Excellent communication skills in English.
        • Ability to work independently in a remote setting.

        • Preferred Qualifications

          • Experience with AgileScrum methodologies.
          • Familiarity with ITIL processes and best practices.
          • Knowledge of ServiceNow Performance Analytics and Reporting.
          • Experience in developing custom applications on the ServiceNow platform.

          • Benefits

            • Contractor scheme.
            • 100% remote.