Senior VOIP Engineer

Job Summary

As a Senior VOIP Engineer at Creative Chaos, you will be responsible for designing, implementing, and maintaining the companys Voice over IP (VOIP) systems. You will work closely with crossfunctional teams to ensure the smooth operation of VOIP services and provide technical support to resolve any issues that may arise.

Duties and Responsibilities

• Design and implement VOIP systems based on business requirements and industry best practices.
• Configure and maintain VOIP equipment such as IP phones, gateways, and session border controllers.
• Monitor and optimize VOIP system performance, troubleshooting and resolving any performance issues.
• Ensure the security and integrity of the VOIP infrastructure, including implementing security measures and conducting periodic audits.
• Collaborate with crossfunctional teams to integrate VOIP solutions with other systems and applications.
• Provide technical support and guidance to endusers and resolve any VOIPrelated issues.
• Stay uptodate with the latest technologies and trends in the VOIP industry.

• Requirements

  • Bachelors degree in Computer Science, Telecommunications, or a related field.
  • Minimum of 5 years of experience in designing and implementing VOIP systems.
  • Proficient in configuring and maintaining VOIP equipment such as IP phones, gateways, and session border controllers.
  • Strong knowledge of SIP, RTP, and other relevant protocols.
  • Experience with network troubleshooting and analysis tools.
  • Strong problemsolving and communication skills.
  • Ability to work independently and in a team environment.
  • Industry certifications such as CCNA Voice or CCNP Voice are preferred.