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Technical Writer_CBS

Key Facts

Remote From: 
Fixed term
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Office
  • Detail Oriented
  • Collaboration
  • Communication
  • Editing

Roles & Responsibilities

  • Bachelor’s degree in a relevant technical, language, or communication field.
  • 3 to 5 years of relevant work experience in technical writing.
  • Proven success in designing, writing, and delivering technical documentation.
  • Strong communication skills with attention to detail.

Requirements:

  • Create high-quality technical documentation using various authoring tools.
  • Collaborate with developers, engineers, and product managers to gather information.
  • Develop structured user guides, SOPs, and other technical materials.
  • Review, edit, and validate documentation to ensure accuracy and usability.

Job description

About the Role
We are looking for a Technical Writer to produce highquality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Qualification
Graduate or PostGraduate with 3 5 Years of relevant work experience.

Technical Qualification

Must have:
 Bachelor’s degree in a relevant technicallanguagecommunication field
 Demonstrated success in designing, writing, and delivering technical documentation

Good to have:
Superior written and verbal communication skills, with a keen eye for detail

Job Description

Roles & Responsibilities:

 Extensive experience in working on SharePoint platform
 Experience on authoring tools like Adobe Technical Communication Suite, MS office, Madcap, DITA XML Editors
 Understand DDLC, documentation styles and standards specific to the organization
 Create highquality documents using contemporary writing, publishing, and image capturing tools
 Working knowledge of version control systems, bug databases
 Understand the UI elements such as the menu items, wizards, screens and use these during the documentation as required
 Develop structured and highquality user documentation, standard operating procedures, and other technical documentation with minimal supervision
 An excellent ability to edit written materials to form technically accurate and grammatically correct information
 Must be wellversed with diversified documentation deliverables such as installation guides, release notes, upgrade documentation, getting started and featurespecific articlesscenarios

Additional Requirement

 Review, edit and manage validation of documentation
 Track and fix documentation defects
 Advocate for product improvements and usability
 Comfortable writing technical content in an approachable tone
 Strong verbal, written, and presentation communication skills
 Knowledge of Technical Writing Style guides
 Knowledge of developing structured documentation
 Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

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